Salesforce Developer

Job Summary

The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our 750+ FTE staff are adaptive problem solvers and passionate about enriching people’s lives. If you are mission-driven, dedicated to superior service and support, can diligently work independently and in a collaborative environment, join our team. LAHSA is leading the fight to end homelessness in LA County. Here, not only would your work have a real impact on the community, but we also offer a comprehensive and competitive benefits package.

Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care, we coordinate and manage over $800 million annually in federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness.

Under the supervision of the Grant Management System Administrator, the EGMS Salesforce Developer is responsible for the development, testing, implementation, and maintenance of ad-hoc and recurring system adjustments or enhancements

The EGMS Salesforce Developer will be involves working closely with stakeholders across multiple departments to gather requirements, building and optimizing Salesforce applications, integrating Salesforce with other systems, and ensuring the overall quality, security, and performance of the EGM System.

The functions listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities.

Essential Job Functions

Design, develop, and implement customized Salesforce solutions to support grant management processes.

Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications.

Develop and maintain Apex classes, triggers, Visualforce pages, and Lightning components.

Integrate Salesforce with external systems and applications to ensure seamless data flow.

Create and manage custom objects, fields, workflows, validation rules, and process builders.

Perform data migration and ensure data integrity within the Salesforce environment.

Provide technical support and troubleshooting for Salesforce-related issues.

Stay updated with Salesforce best practices, new features, and industry trends.

Think critically to review business operations, identify opportunities for improvement and collaborate with internal departments and stakeholders to complete requests.

Collaborate with senior staff and team members in assessing and improving business operations and processes.

Communicate with and anticipate needs of stakeholders on a technical and programmatic level.

Provide technical assistance and cross-training to other team members.

Assist in assembling complex ideas, issues and observations into useful explanations and clear directions for the team.

Complete other duties as needed to help drive to our vision, fulfill our mission, and abide by LAHSA's values.

Knowledge, Skills & Abilities

Strong proficiency in Apex, Visualforce, Lightning components, and Salesforce APIs.

Knowledge of grant management processes and systems.

Excellent problem-solving skills and attention to detail.

Strong communication and collaboration skills.

Additional Salesforce certifications (e.g., Salesforce Certified Platform Developer I/II) are a plus.

Passion for working on creative, technology forward solutions to address homelessness.

Intermediate or Advanced knowledge of relational database management systems (RDBMS).

Programming/Scripting experience and knowledge of data/system analysis, software development life cycle (SDLC).

Intermediate to advanced skills in Excel and Business Intelligent tools (Tableau and Power BI).

Experience working with homeless service provider or other social service provider, preferred.

Training & Experience

Bachelor’s degree in Computer Science, Information Technology, or a related field.

Minimum four (4) years’ proven experience as a Salesforce Developer with a focus on grant management systems required.

Experience with Salesforce integrations using REST/SOAP APIs.

Experience working in a government agency, non-profit or public sector.

Possess an active Salesforce Developer Certification.

Experience working with homeless service provider or other social service provider preferred

Master’s degree in public policy, Social Work, Public Administration, Data Science or related field preferred.

Work Schedule:

This position is currently in a hybrid schedule. While schedules are subject to change, the current requirements are that staff work onsite no less than two times a week. The Chief Executive Officer or designee may change the schedule of positions between hybrid or fully onsite, as necessary to accomplish LAHSA's business needs.

Applicants may make a reasonable accommodation request for this job by calling the Human Resources Department at ; or via email at .

We are an Equal Opportunity / E-Verify Employer.