Telecom Administrator (Cisco to RingCentral Migration)

Job Title: Telecom Administrator (Cisco to RingCentral Migration)

Location: Remote (with potential travel as needed)

Contract Length: 18 Months (initial 6-month engagement with extension likely)

Type: Contract - Full-Time

Pay: Commensurate with experience

Openings: 2 Positions

Overview:

We are seeking two experienced Telecom Administrators with deep Cisco platform expertise and strong hands-on experience in RingCentral conversions. These resources will play a key role in a high-visibility migration project transitioning over 300 locations in the U.S. and Canada (Phase One), followed by an additional 180 sites in the UK (Phase Two).

Responsibilities:

Engage with client teams to support the end-to-end migration from Cisco to RingCentral.

Extract, document, and translate Cisco configuration data to support the development of RingCentral Business Requirements Documents (BRDs) and call flows.

Provide subject matter expertise on RingCentral platform capabilities and configuration best practices.

Assist in building and validating call flows within the RingCentral environment.

Support implementation, testing, and troubleshooting throughout the project lifecycle.

Ensure high-quality documentation and alignment with customer expectations.

Participate in planning sessions, progress updates, and knowledge transfer activities. Requirements:

Proven experience with Cisco telecom systems (CUCM, Unity, UCCX, or similar).

Strong hands-on experience with RingCentral conversions, including system configuration, call flow design, and user provisioning.

Ability to extract, interpret, and convert Cisco configuration data for RingCentral implementation.

Experience supporting enterprise-scale VoIP migrations across multiple locations.

Excellent communication and collaboration skills.

Familiarity with telecom BRD creation and documentation standards. Preferred:

Experience with international telecom projects, especially in the UK or North America.

Relevant certifications in Cisco or RingCentral platforms.