Information Technology and Program Assistant

Job Description

Do you enjoy problem solving? Are you analytical? Do you enjoy working on multiple projects throughout any given day? Do you enjoy learning and working on Teams to solve work flow problems? Do you consider yourself to be a self - starter? If yes, then this position is for you!

FriendsOffice is seeking a Technology and Program Assistant person to become an integral part of our team! You will learn and maintain current Company operating system, learn and implement compatible software programs that capture customer and sales information, and maintain Company security. This position will also assist in maintaining backend programming needs with the online ordering system as well as serving as a help desk /support to employees with all computer needs.

Responsibilities:

Assists IT Director in all Company computer needs; set up new hires desktop/lap top systems with appropriate licenses - logins.

Work with IT Director in implementing additional software programs as needed to aid in Company growth, maintain security, and compliance.

Debug, test, and fix errors. Trial and test Program options as need. Design work flows if need.

Implement software tools to create Company efficiency and automation

Work with other Departments in correcting system issues, inputting content and information

Qualifications:

Previous experience in software implementation/technical support or other related fields a plus

Strong technical, analytical, logical skill set

Basic knowledge with computers, printers, server set ups

Strong problem solving and critical thinking skills

Strong attention to detail

Be a self - starter

Be a team playerCompany Description

FriendsOffice is one of Ohio's largest independently owned office products, janitorial and maintenance, print & promo and furniture dealers. FriendsOffice has been partnering with companies, medical establishments, and school districts throughout Ohio, Kentucky, Southeastern Michigan, Indiana and Pennsylvania providing excellent service and supply of all product offerings for the past 33 plus years. FriendsOffice is an EOE.

Full-time