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Front Desk Associate- Fairfax

Company:
Advance Dentistry
Location:
Cincinnati, OH, 45227
Posted:
May 17, 2025
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Description:

Job Description

Salary:

Our Advance Dentistry team is growing and we're looking for some incredible team members to bring into the family!

ROLE:

Front Office specialist

THE PARTICULARS:

401K with employer match

Medical Insurance

Paid holidays

Vacation days- up to three weeks per year

Sick days- one week per year

Dental care is provided for employees and immediate family members

Six weeks of paid training

Hours are 8:00am-5:00pm. Four or five day workweeks available

ABOUT THE ROLE:

Responsibilities include:

greeting patients as they arrive

nurture the practice-patient relationship (from the individuals very first face-to-face interaction, all the way through their 100th visit)

help create a positive, productive, supportive, & constructive in-office experience for every individual

help facilitate misc. patient-communication tasks

answer inbound phone calls

place outbound phone calls

confirm & schedule patient appointments (in person &/or by phone)

communicate with affiliated health care organizations -- other dental practices, etc.

help execute misc. Front Office tasks

collect payments

assist with insurance verification

provide support on all other tasks associated with the departments day-to-day responsibilities

contribute to the growth & evolution of Front Office operations

work collaboratively to refine the departments workflow and expand its capabilities.

WHAT WERE LOOKING FOR:

The Front Office team is absolutely pivotal in helping to create a comfortable, positive, & productive experience for our patients.

We look for team members who:

exemplify both professionalism and empathy

have exceptional communication and organizational skills.

provide stellar customer service

help establish the practice as our patients dental home -- a place that is genuine & friendly, skilled & supportive, and truly second to none.

RELATED EXPERIENCE:

Potential team members who have at least one year of experience in a dental or medicalenvironment (ideally, in a front office setting) are preferred.

But that is certainly not a prerequisite.

We are more than willing to work with talented, compassionate individuals who demonstrate noteworthy teamwork skills and a genuine drive to serve patients.

ABOUT US:

Were a technologically driven organization committed to delivering stellar dental care while creating a second-to-none patient-experience.

Our team enjoys lovely facilities, great benefits, and a dynamic environment.

We absolutely love what we do and have a great time doing it!

If you're ready for the next step in your career (and a phenomenal work-family to go along with it), give us a call!

IF YOU'RE LOOKING FOR...

* a POSITIVE & CONSTRUCTIVE office culture

* a FOCUSED & EMPOWERING environment

* a team that's passionate about providing BEST-IN-CLASS patient care

... then we'd love to talk to you!

Full-time

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