We are seeking a Medical Receptionist to join our team! In this role, you will be the primary point of contact for our patients, providing exceptional customer service and ensuring the smooth operation of our daily office activities.
What's in it for you:
Daytime Schedule: Enjoy a consistent 1st shift work schedule.
Competitive Pay: Earn a starting wage of $20 per hour.
Growth Opportunities: Benefit from career advancement possibilities within our growing practice.
A supportive and collaborative work environment.
The chance to make a positive impact on our patients' experience.
Responsibilities:
Provide exceptional patient service with a friendly and helpful attitude. Greet patients, provide necessary information and directions, and inform doctors of patient arrivals.
Manage patient appointments, including scheduling, setting, and confirming appointments.
Handle all incoming phone calls in a professional and courteous manner; compose and distribute messages as needed.
Open new patient accounts by collecting registration data and creating new patient charts.
Obtain, enter, and update patient demographic and insurance information accurately in the computer system. Verify insurance information by viewing and copying insurance cards.
Collect co-pays, payments, and balances in accordance with office policies. Understand and enter payments into patient accounts in the computer system.
Qualifications:
High school diploma or equivalent.
Proven experience in a medical office setting preferred.
Excellent customer service and communication skills.
Strong organizational and time-management skills.
Proficiency in computer systems and electronic health records (EHR) software.
Knowledge of medical terminology and insurance procedures.
Ability to maintain confidentiality and adhere to HIPAA regulations.
Ability to work independently and as part of a team.
Ability to multitask and prioritize tasks effectively.
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