Data Entry Customer Service

Job Description:

We are seeking a diligent and detail-oriented Data Entry Customer Service professional to join our team. In this role, you will be responsible for managing customer inquiries, inputting and updating data into our systems, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to handle multiple tasks efficiently.

Responsibilities:

Provide excellent customer service by answering inquiries via phone, email, and other communication channels

Accurately input and update data into the company’s database

Maintain accurate records of customer interactions and transactions

Assist customers with troubleshooting and resolving basic service-related issues

Process orders, forms, and applications as needed

Communicate effectively with internal teams to ensure customer needs are met

Follow up with customers to ensure their issues or requests are resolved in a timely manner

Perform general office duties such as filing and organizing customer documentation

Qualifications:

Qualifications

Skills & Qualifications:

Proven experience in data entry and customer service roles

Strong attention to detail and accuracy

Excellent communication and interpersonal skills

Ability to manage multiple tasks and prioritize effectively

Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Ability to work well independently and in a team environment

High school diploma or equivalent required; additional certifications or training in customer service or data entry preferred

Additional Information

Benefits:

Competitive salary

Opportunities for career growth and advancement

Health and wellness benefits

Paid time off and holidays

Positive and supportive work environment