Admissions Operations Manager

Admissions Operations Manager

Posting Number S01419JP

Department Admissions Office

Job Summary

The Admissions Operations Manager reports to the Director of Operations and Communications and is responsible for managing and overseeing the daily and seasonal operational logistics of the Admissions Office. This role:

Leads seasonal planning through a detailed operations calendar and manages activities to support the application cycle, such as overseeing application processing and materials tracking, documentation, and staff training and support

Utilizes the Admissions CRM (Slate) to monitor and ensure quality control of operational processes, and obtains and utilizes metrics from the CRM to identify opportunities for process efficiencies

Oversees event and program management logistics, visitor reception, and ensures superior customer service for on-campus visitors and through email correspondence

Supervises and mentors staff members and student workers, fosters a supportive work environment, and works collaboratively across the entire Admissions team

Compensation, Benefits, and Perks:

The target salary for this position is expected to be $65,000

A variety of health insurance plans (Medical, Vision, Dental)

Generous Retirement Plan – 401(a) and 403(b)

Life and Disability Insurance

Paid Time Off: 20 days of vacation per calendar year, 12 days of personal/sick time

Paid Holidays and Special Days Off

Paid Parental Leave (available after one year of service)

Household access to many of the College’s facilities including the gym and pool

Free fitness and wellness classes

And more:

Education/Skills Requirements

High school diploma or GED equivalent required; Bachelor’s degree preferred

Working knowledge of CRMs

Intermediate proficiency in MS Office Suite

Exceptional organizational skills, attention to detail, and the ability to solve problems creatively

Strong verbal, written, analytical and presentation skills

Excellent interpersonal and customer service skills

Ability to make decisions using information and good judgement

Ability to effectively prioritize a high volume of work, manage large-scale processes, and lead complex projects

Ability to hire, train and supervise staff and student employees

Ability to provide a high level of customer service and professionalism

Ability to quickly learn new software and applications

Experience Requirements and/or Equivalents

At least 4 years of progressively responsible administrative or operational experience in a high-volume office environment

Prior experience in a higher education setting, preferred

Experience supervising or managing staff, including performance management, delegation, and team development, preferred

Experience with Slate CRM, Confluence, and Smartsheets,preferred

Applicants must meet the minimum qualifications in this posting to be considered for hire.

Standard Work Days and Hours

This is a full-time, exempt position based on-site at Bowdoin College in Brunswick, Maine.

The standard schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., though occasional early mornings, evenings, or weekend hours may be required to fulfill the responsibilities of the role.

Employment at Bowdoin College is contingent upon satisfactory completion of applicable background checks including but not limited to: criminal records, educational verifications, driving records (when job-related), and/or credit history (when job related).

We regret that Bowdoin College is unable to provide visa sponsorship for staff positions.

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About Bowdoin

Bowdoin embraces diversity in all forms, and the College is home to talented students, faculty and staff—with a variety of racial, ethnic, cultural, and socioeconomic backgrounds; religious beliefs; and gender identities, among other factors.

We encourage applications from candidates committed to the support of an inclusive campus community and those who will enrich and contribute to the College’s multifaceted diversity. We value a community in which individuals of all backgrounds are warmly welcomed and encouraged to succeed.

Founded in 1794, Bowdoin has maintained its commitment to the liberal arts for well over 200 years. Bowdoin’s reputation as a preeminent liberal arts college rests on the excellence of its faculty, students, and staff; intimate size; strong sense of community; and connections to the people, history, and natural beauty of Maine.

Bowdoin’s campus is situated in a beautiful natural setting. Located in Brunswick, Maine, a town of approximately 20,000, the College is a short drive from the Maine coast, twenty-five miles from Portland and 120 miles from Boston.

Shift

Employment Category Full Time Year Round

FTE 1.00

Benefits Eligible Yes

Pay Type Salaried

Background Check Package Requirements Faculty/Administrative

Is driving a vehicle (e.g. Bowdoin vehicle or off road vehicle, rental car, personal car) an essential function of this job? Yes

Is a pre-placement physical required for this position? No

Posting Date 05/16/2025

Applications Accepted Until

Open Until Filled No

Type of Posting Internal/External

Special Instructions to Applicants

If selected as a finalist, you will be required to submit information for three references, including name, email address, phone number and how you know the reference.

EEO Information

Bowdoin College complies with applicable provisions of federal and state laws that prohibit unlawful discrimination in employment, admission, or access to its educational or extracurricular programs, activities, or facilities based on race, color, ethnicity, ancestry and national origin, religion, sex, sexual orientation, gender identity and/or expression, age, marital status, place of birth, genetic predisposition, veteran status, or against qualified individuals with physical or mental disabilities on the basis of disability, or any other legally protected statuses.

Supplemental Questions