ADMIN II - IR Scheduler

Job Details

LAS VEGAS, NV

Description

POSITION DESCRIPTION

Job Title: Administrative Staff II - IR Coordinator

Date Updated: April 2025

Direct Report: Lead Admin

FLSA Status: Non-Exempt/Full-Time

Hours Worked: 40+/week

BASIC PURPOSE

Proficiently perform all tasks required for insurance verification, authorization and scheduling in the PMI outpatient facilities. This position will perform IR Clinic administrative functions needed for all IR clinic patients.

ESSENTIAL FUNCTIONS

Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. The following are the essential functions of the job.

Duties:

Schedule Interventional Radiology procedures in both the hospital and outpatient setting.

Question patients regarding prior exams and history and notify them of protocols for scheduled procedure.

Obtain prior medical records as required for each procedure.

Obtain all authorizations and eligibility in a timely manner with comprehensive documentation.

Schedule, coordinate, reschedule and confirm patient appointments. Relay necessary messages to staff.

Obtain insurance information regarding co-pays, deductibles and percentage payments.

Verify patient information and thoroughly document necessary information in RIS system.

Inform patients of any balance due over $100.

Answer incoming calls in a prompt and pleasant manner, in all job capacities.

Maintain appropriate communication with IR clinic radiologists regarding scheduling procedures.

Performs other duties and/or special projects as assigned.

Qualifications

MINIMUM REQUIREMENTS

Two years previous medical office experience.

Ability to do essential job duties.

Ability to read, understand, speak, write and follow English instructions. Bilingual abilities preferred.

Ability to speak clearly and concisely for effective communication.

Superior knowledge of the authorization/verification process.

Advanced knowledge of Nevada insurances.

MENTAL AND EMOTIONAL REQUIREMENTS

Ability to use excellent communications skills.

Ability to manage stress appropriately.

Ability to manage time efficiently.

Ability to handle multiple projects and prioritizes effectively.

Ability to work alone and/or with others effectively.

Ability to work in close proximity to others in a distracting environment.

Possesses common sense understanding to carry out instructions furnished in written, oral and diagram form.

ANALYSIS OF PHYSICAL DEMANDS

Physical Demands Description

Standing This position occasionally requires standing to scan, fax and copy job related documents to carry out job duties.

Walking This position frequently requires walking short distances of up to 20 yards to communicate with direct report.

Sitting This position consistently requires sitting for a majority of the day to complete essential job duties on the computer.

Lifting This position occasionally requires lifting objects weighing up to 10 lbs.

Carrying This position occasionally requires carrying objects weighing up to 20 lbs. for short distances to carry out essential job related duties.

Pushing

Pulling

Reaching This position consistently requires reaching with hands and arms less than 2 feet in all directions for items necessary to complete job duties (i.e. stapler, paper clips, phone, keyboard, calculator)

Handing This position frequently requires handing paper, clipboards or objects to co-workers and direct report to carry out essential job duties.

Climbing

Balancing

Bending This position occasionally requires bending/leaning from the waist in all directions to carry out essential job duties.

Stooping

Kneeling This position rarely requires kneeling to assist with possible computer issues.

Crouching

Crawling

Speaking This position consistently requires verbal abilities to effectively communicate with patients, co-workers, doctors, and direct report on a daily basis to reach optimal work outcomes of the position.

Hearing This position consistently requires auditory abilities to efficiently listen and effectively communicate with doctors, co-workers, and staff to carry out essential job duties.

Seeing This position consistently requires acute visual abilities to enter patient data in the RIS system, document information for the patient’s electronic chart and read patient related documents, authorization forms, insurance verification documentation, insurance cards, physician requests, and other job related paperwork to carry out essential job duties.

Depth Perception

Color Vision

Is this position closely, moderately or minimally supervised? Closely

Explanation: This position is closely monitored by the Lead Admin.

Does this position have supervisory responsibility (i.e. responsible for hiring, firing, performance appraisals, etc.)? No

Does this position have access to confidential information? Yes

Explanation: This position has access to confidential information such as social security numbers, dates of birth, and HIPAA information for all patients seen at the outpatient facility.

Does this position have access to or handle company funds? Yes

Explanation: This position has access to limited company funds of co-pays and deductibles collected at the front desk. These payments are collected in cash, check or credit card on a daily basis from patients seen at the facility.

Is it important to this position the incumbent be able to read, write, and communicate fluently in English? Yes

Explanation: Most affiliated personnel and a majority of our patients communicate with our facility in English. Bilingual abilities are preferred.

What kind of work experience (including length of time), training, and/or level of education is necessary for this position? This position requires a minimum of two years of previous medical office experience, radiology is preferred. Previous experience in scheduling and authorization/insurance verifying is required. Knowledge of Nevada insurance carriers is preferred.

List any technical skills (typing, computer skills, etc.): The skills required by this position include, but are not limited to, typing, computer literacy, faxing, scanning, copying, and knowledge of data entry on a RIS system.

What other special training and/or abilities are necessary to qualify for this position? The Administrative Staff II must possess skills, aptitudes, and abilities to perform each essential job duty proficiently. The individual must be able to read, write and interpret reports and correspondence. They must have excellent oral and written communication skills needed for daily communication with patients, staff, doctors, direct report and medical carriers. Effective interpersonal skills are required for a successful work environment. They must be able to solve problems that arise on a daily basis with and without guidance of the Billing Manager.

Working Conditions

Are there particular working conditions associated with this position that should be noted (i.e., working environment, hours of work, travel, work space, etc.)? Yes

Explanation: The working environment is in a medical office setting that can be moderately loud at times. This position will carry out his/her duties in an average sized workspace. The hours of work may vary, but are approximately 8:00 a.m. to 5:00 p.m. Some overtime may be required. Some travel may be required.