IT Associate

Job Description

IT Associate

Ready to elevate your career path to a new all-time high?

JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.

Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit. Striving to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.

Does this spark your interest? If so, we'd love to hear from you!

What we are looking for:

JARS Cannabis is seeking a motivated and tech-savvy Entry-Level IT Associate to join our dynamic team. In this role, you will assist in maintaining and troubleshooting hardware, software, and network systems across our locations, ensuring seamless daily operations. This is a fantastic opportunity to gain hands-on experience in the fast-paced cannabis industry while contributing to a growing company. Ideal candidates are problem-solvers with strong communication skills and a passion for technology. If you're eager to launch your IT career in an exciting environment, we want to hear from you!

Responsibilities:

Maintain identity management systems

Perform basic troubleshooting to diagnose and resolve problems with computers, devices, and systems

Maintain records/logs of repairs, fixes, and maintenance schedule on ticket system

Set up workstations with computers and necessary peripheral devices (routers, printers etc.)

Install and configure software applications

Develop & maintain networks with an emphasis on security & performance

Provide orientation and guidance to users on how to operate software and computer equipment

Organize and schedule upgrades and maintenance

Maintain hardware inventory and assist distribution

Requirements and Skills

Proven experience in Information Technology or relevant position(s)

Proficient technical diagnostic and problem-solving skills

Professional communication ability

Outstanding organizational and time-management skills

Good knowledge of internet security and data privacy principles

Certifications or degree in IT will be an advantage

Full-time