Quality Resident Engineer - KAGA - 3rd shift
Description:
Job Description
Tier One Supplier to Hyundai is seeking a new team member! Company offers great benefits!
Schedule:10:30 pm - 6:30 am Sunday - Thursday
RESPONSIBILITIES:
Manage professional relationship with customer while housed in customer assembly plants.
Provide knowledge and expertise of manufacturing process to customer.
Address quality concerns for all products and minimize impact on customer satisfaction and customer rating
Facilitate communication to address customer concerns by leveraging all appropriate resources
Be on call 24 hours a day, 7 days a week
Conduct initial investigation for all concerns reported at customer assembly plants and provide detailed information to appropriate team members to conduct analysis and root cause the issues.
Manage containment of parts at customer assembly plants and provide daily information for containment and cost status.
Initiate Problem Resolution for customer concerns and support the problem resolution teams
Present six panel reports to customer, follow up on warranty claims, review charge backs and dispute down time when it is need it.
Follow up engineering changes, approvals and trials runs.
Performs other duties as assigned by Sr. Quality Manager.
REQUIREMENTS:
·BS/BA or equivalent experience
·Requires 5+ years experience.
·Excellent written and verbal communication skills.
Ability to understand and follow written and verbal instructions
Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
Snapshot of Our Benefits and Culture
A full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, Company Paid Insurances, 401K, Paid Holidays and more.
A casual work environment – no suit and tie.
Professional development opportunities available.
A culture where team members are encouraged to share ideas and individual opinions
Ultimately, we're looking for talent who is interested in furthering his/her career in our organization.
Full-time