Requisition Number
112893BR
As a member of our team, you will join a diverse group of driven professionals who design the products and systems that support enhanced capabilities, protect national security, and keep critical information and infrastructure secure. With us, you will be able to make an impact while you hone your skills and grow in your career.
BAE Systems is looking for an experienced Information Technology (IT) Subject Matter Expert at a Senior level to join a strong team supporting our government customer. This position will provide the ability to make a significant impact to the mission.
The IT Subject Matter Expert Senior shall serve as the primary expert supporting Jira Service Management and the broader Atlassian suite, including related integrations.
Key Responsibilities:
Manage configurations, workflows, automations, and user roles across various projects.
Support enterprise users, optimize service delivery processes, and align Atlassian tools with ITSM best practices.
Job Posting Title
IT Subject Matter Expert
Job Family
Engineering
Travel Percentage
0%
Clearance Level – Must be able to obtain for position
Top Secret/SCI
Shift
1st Shift
Regular or Temporary
Regular
Typical Education and Experience
Typically a Bachelor's Degree and 8 years work experience or equivalent experience
Required Skills and Education
Excellent communication, troubleshooting, and training skills
Ability to translate business requirements into effective Jira/Atlassian solutions
Strong scripting or automation experience (e.g., Groovy, ScriptRunner, or PowerShell)
Demonstrated ability to support ITSM practices such as incident, change, and problem management
Experience integrating Jira with identity management, monitoring tools, and external platforms via REST APIs
Strong familiarity with the Atlassian ecosystem
In-depth knowledge of Jira custom workflows, automation rules, service desk queues, SLAs, and request types
5-7+ years of experience configuring and administering Jira Service Management in enterprise settings
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do—from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
Department
0FF005_FBI Programs
Company
TST_BAE Systems Tech Sols&Svcs Inc
Posting Requirements
Internal/External
Job Category
Engineering & Technology
U.S. Person Required
Yes
Business Area
Intelligence Solutions (I&S)
Salary Max Point
221603
Salary Min Point
130355
Union Job
None
Recruiter
Tammy Barclay