Federal Program Manager

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The Federal Program Manager will lead and oversee complex, technology-focused customer programs within QTS Federal. This role is accountable for planning, executing, and advancing the federal strategy to support federal programs and corporate initiatives. The Federal Program Manager collaborates with internal and external teams to ensure compliance with contractual obligations and fulfillment of business requirements.

RESPONSIBILITIES

Provide overall leadership and management to large strategic government programs.

Act as the customer's primary point of contact for all technical, administrative, leadership, quality, and contractual elements of the project

Lead and coordinate the planning, scheduling, and resourcing of projects to adhere to program requirements. Responsible for identifying risks and driving remediation.

Lead client facing meetings related to requirements gathering, solutions design, and status updates during service delivery.

Monitor and evaluate contract deliverables for operational effectiveness, efficiency, benefits, and contract compliance.

Identify and resolve operational and performance gaps; implement changes and drive corporate improvements.

Understand the operating models of internal organizations to promote effective communication. These groups include, but are not limited to: Sales, Facility Operations, Property Development, Implementation, Technology Operations, and Security.

Assist with the Federal strategy by providing assessments of project performance, understanding program and customer needs, and advocating for customer success.

Provide analysis of existing processes and assist with identifying future trends or the need for new standards.

Other duties as assigned.

BASIC QUALIFICATIONS

Bachelor’s degree or equivalent professional experience

5+ years of program management and/or technical project management experience

Experience presenting technical information to executives

Experience with Microsoft Office suite, specifically PowerPoint, Excel, and Project

United States Citizenship

Ability to obtain a TS security clearance.

US Citizenship for this position is required by law due to federal customer contracts

This role may require between 5% and 20% travel

PREFERRED QUALIFICATIONS

10+ years of program management and/or technical project management experience

PMP Certification or equivalent

Experience with Federal Government or data center program management

Active TS security clearance with eligibility for additional accesses as needed

KNOWLEDGE, SKILLS, AND ABILITIES

Develop effective working relationships with internal and external stakeholders

Effective written and oral communication at both the working level and executive level

Ability to manage and prioritize multiple concurrent projects

Proficiency in Microsoft Office suite, specifically PowerPoint, Excel, and Project

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.

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