Manager - Deal Desk

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.

Responsibilities

• Establish Formal Deal Processes: Create standardized pricing guidelines, discount thresholds, and approval workflows to improve deal governance, Time to Quote and scalability. • Discount Management: Create and manage discount frameworks, ensuring a balance between sales flexibility and profitability targets.• Deal Structuring & Review: Collaborate with the sales team to structure complex deals, ensuring that all aspects, including pricing, terms, and contract approvals, align with company objectives and policies.• Centralized Contract Management: Develop and maintain a centralized repository for quote templates, standard pricing, contract terms, redlines, and special deal provisions to reduce inconsistencies and improve deal tracking.• Partner with the Sales organization, particularly our Industries (Verticals) Accounts Sales team as a trusted advisor for the deal construct and negotiation process of complex transactions.• Deal Monitoring: Implement a review process to ensure that deals are compliant with approved terms, minimizing contract rejections and execution delays.• Cross-functional Collaboration: Partner closely with finance, legal, customer success, implementation, product and engineering teams to ensure deals are structured correctly and align with broader business goals, compliance, and product capabilities.• Process Improvement: Identify bottlenecks in the deal process and implement automation or process enhancements to increase efficiency.• Reporting & Analytics: Build reports and dashboards to track deal trends, approval cycle times, and discount usage, providing data-driven insights to support executive decision-making.• CRM & Tools Management: Support the integration and optimization of deal desk tools and CRM (e.g., Salesforce) to support deal flow, approvals, and reporting.• Very strong ownership mindset, high responsiveness and accountability• Detail oriented and well organized with the ability to work independently & collaboratively in a fast paced, high growth environment• Sense of humor is a big plus

Qualifications

Experience: 6+ years in a Deal Desk, Sales Operations, or Revenue Operations role.

Process Development: Proven experience developing and scaling deal desk processes from scratch, with a deep understanding of pricing, discounting, and contract management.

Ability to read, understand and draft contractual business terms and conditions.

Ability to break down complex ideas and issues and communicate in simple terms to different levels of the organization.

Excellent communication and presentation skills (written and verbal).

Experience working in a fast-paced environment.

Experience and understanding of the SaaS and Consumption business models.

Strong customer service orientation and a desire to help others succeed.

Like to have:

Technology Proficiency: Strong understanding of CRM systems (Salesforce preferred), CPQ tools, and CLM platforms.

Analytical & Financial Skills: Expertise in deal economics, SaaS pricing models, and revenue recognition principles, with a data-driven approach to decision-making.

Full-Time Regular