Claims Processor

Job Type

Full-time

Description

This position will primarily be responsible for following a strict procedure for processing life insurance claims, and answering phone calls from our policy holders and funeral homes. This is an entry level position with a Monday - Friday business hours schedule. We offer a comprehensive benefits package that includes health insurance, PTO, Employee Discounts, and more.

What You'll Do:

Data entry for new claims into our system

Processing life insurance claims

Analyzing contracts for monetary discrepancies

Inbound & outbound calls from Funeral Homes and Beneficiaries

Provide excellent customer service on phone and through email

Other special projects as assigned #LI-DNI

Requirements

What We'll Love About You:

Customer service oriented

Self-motivated

Dynamic, friendly and outgoing personality

Team oriented

Detail oriented

Multi-tasker Requirements:

Basic computer operation skills

Ability to type 35 wpm

Working knowledge of Microsoft Office (Outlook, Excel, Word)

Ability to pay close attention to detail

Ability to quickly learn new processes and procedures

Ability to work independently and with a team when needed

Ability to work Monday through Friday, 8:00 am to 5:00 pm

Prolonged periods sitting at a desk and working on a computer

Must be able to lift up to 10 pounds at times, and engage in repetitive movements Education and Experience:

High school diploma or equivalent

Work experience of 1-2 years preferred

Bilingual in English and Spanish preferred What You'll Love About Us

Great Company Culture. Top Workplaces 5 years in a row

Rest and Relaxation. 2 weeks paid time off, 10 paid holidays, and accrued sick leave

Health Benefits. Medical with HSA and FSA options, dental, and vision

Prepare for the Future. 401(k) with company match