Control Room Operator

TARGET CLOSE DATE: 05/23/2025 PAY GRADE: Grade 13 TYPE: Full time JOB SUMMARY: Control Room Operators are responsible for maintaining a safe and secure jail environment by providing surveillance of corrections personnel and jail inmates and controlling secured access doors throughout the jail.

Employees in this job class closely monitor activities throughout the jail in order to prepare and maintain detailed records of inmates' visitations, activities, transfers, interactions, and incidents.

Employees also coordinate the movement of staff, inmates, and visitors throughout the jail.

Control Room Operators may also work at the jail reception desk to direct and assist visitors to the jail.

COMPENSATION & BENEFITS: Agencies provide competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more.

Applications for this position will be considered for the following Merit System employing agencies.

The pay range for this job varies depending upon the Merit System employing agency.

Hueytown $15.87 - $24.61 Jefferson County $16.63 - $25.80 MINIMUM QUALIFICATIONS: The following are job-related qualifications that are required for employment consideration for this position: * Driver's license.

* High School diploma or GED.

* Must be at least 19 years of age.

* Have NO felony convictions.

* Never have been convicted of a crime of moral turpitude or serious misdemeanor (e.g., 3rd degree assault, domestic violence, weapons, or drug charges). * Never have been sentenced to serve time in a jail or correctional facility.

PREFERRED QUALIFICATIONS: The following are job-related qualifications deemed desirable by Merit System agencies.

These qualifications may be considered by a hiring agency when reviewing applications and inviting candidates to participate in subsequent steps in the selection processes.

* Training in Microsoft Word or Excel.

TYPICAL JOB DUTIES: * Maintains and updates electronic control room logs by notating floor activities, visitors, transfers, and interactions to maintain an accurate activity log and count of inmates at all times.

* Monitors inmates via video cameras, video monitors, and physical observation to ensure safety and wellbeing of inmates and deputy/police officer/correctional officer interactions with inmates.

* Assists deputies/correctional officers in maintaining jail security and inmate safety by using touch screen monitor to open and close floor, block, and cell doors.

* Directs and assists the public, visitors, and attorneys at the jail reception desk by greeting visitors, verifying inmate and visitor identification to see if visitation is permitted, answering questions, and notifying appropriate personnel to ensure efficiency of facility.

* Assists deputies with incident reports by giving them the exact time incidents occurred.

* Uses the touch screen monitor for opening and closing floor, block, and cell doors for deputies, inmates, and visitors.

* Monitors various populations of inmates including men, women, violent, non-violent, juveniles, protective custody, and workers to maintain inmate safety and jail security.

* Relays inmate requests to appropriate personnel (e.g., deputy, police officer) to assist or respond to their requests and grievances.

PHYSICAL DEMANDS: Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods.

May involve occasional light lifting of items or objects weighing up to 25 lbs.

WORK ENVIRONMENT: Work is conducted indoors in a secured detention facility.

Work involves use of standard office equipment, such as computer, phone, copier, etc.

Job requires working in a jail and/or secured environment.

EEO STATEMENT: The Personnel Board of Jefferson County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment with the Personnel Board of Jefferson County, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Each Merit System member city/agency operate its own equal employment opportunity policies available on the individual city/agency website.

ACCOMMODATION: To request an accommodation in the application or hiring process due to your own ongoing medical condition or disability, please contact our Accommodations Coordinator at or phone at (select option 1) Monday through Friday, 8:00 a.m.

to 5:00 p.m.

Central Time.

The accommodation process is reserved solely for job seekers with disabilities requesting accessibility assistance or accommodation in the job application process.

NOTE: This job posting may close before, or be extended beyond, the listed Target Close Date based on the employment needs of the Merit System.

More detail regarding this job is available by clicking Apply.

DISCLAIMER: This job posting is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required to do the job and may be changed at the discretion of the Personnel Board at any time.