Job Title: Principal Consultant Infra_ToolAdministration-ITSM ServiceNow
Work Location: Richardson, TX 75082
Vendor Rate: hr
Contract duration: 12months
Target Start Date: 01 Jun 2025
Work Mode: Onsite
Job Details:
Must Have Skills:
Guided Decision Tree, Playbook and Recommended Action implementation and knowledge base experience.
Content creation migration and the UX interactions aspect of the migrated objects within the Snow Platform in the CSMFSM Workspace.
Nice to have skills:
Experience implementing and enhancing configurable workspaces.
Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs all scripted aspects of the ServiceNow system.
Detailed Job Description:
Guided Decision Tree, Playbook and Recommended Action implementation and knowledge base experience. Content creation migration and the UX interactions aspect of the migrated objects within the Snow Platform in the CSMFSM Workspace. Experience implementing and enhancing configurable workspaces. Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs all scripted aspects of the ServiceNow system. Build ServiceNow Solutions that are adhering to the best practices and provide recommend
Minimum years of experience:
>10 years
Top 3 responsibilities you would expect the Subcon to shoulder and execute:
Good experience in Agile way of working Scrum, User Story, Sprint model
Analyze the problem faced by the customer, participates in discussions with customer stakeholders to understand the problem, gather further data as required from the customer to define and document the problem and requirements.
Build ServiceNow Solutions that are adhering to the best practices and provide recommendations to the client.
Interview Process (Is face to face required?)
Yes
Drug test details: No