Utility Billing Clerk - Part Time

Salary: $24.15 - $36.15 Hourly

Location : Town Hall, CO

Job Type: Part Time

Job Number: 2025-17

Department: Finance

Opening Date: 04/29/2025

Job Summary

The Utility Billing Clerk is a part-time position of 20 hours per week. This position performs a variety of clerical and accounting duties involving record keeping and/or financial transactions including accounts payable and receivable, utility billing, work orders, account transfers, shut-offs, liens and collection of payments for the Town of Superior. Additionally, this position serves as backup for front desk operations providing customer service for the Receptionist's daily breaks and while on leave.

Works under the supervision of the Finance Director.

Position is non-exempt under FLSA.

Hiring range $24.15 - $30.15 DOQ

Essential Job Duties

General management of utility accounts:

Create new accounts

Process disconnects, shut-offs and utility work orders

Setup and collection of billing for all Town services

Maintenance of on-line bills and processing NSFs

Works directly with title companies on final bill calculations and payments

Calculates payments due and determines correct accounting codes

Prepares and reviews reports

Prepares billings, notices, and/or direct deposit advices

Provides billing information in person and on the phone answering questions regarding routine financial matters Serves as backup for the functions and job duties of the front desk operations for the Receptionist's daily breaks and while on leave:

Operates cash register

Through phone calls/emails/direct contact, greets customers, answers general questions, directs individuals to appropriate staff

Enters payments - utility billing, building permit, other

Contributes to a positive work environment Knowledge, Skills and Abilities

Knowledge of general principles, methods, techniques and practices of automated bookkeeping.

Knowledge of material and equipment used in bookkeeping, including personal computers, automated financial systems, word processing, spreadsheet, electronic mail, and database applications.

Knowledge of standard office equipment.

Knowledge of cash registers required.

Skill in maintaining computer databases and hard copy files.

Skill in preparing, reviewing, verifying, and entering routine financial transactions into a computer system.

Skill in assigning and verifying account numbers.

Skill in researching and tracking financial transactions and information.

Skill in performing mathematical computations, including addition, subtraction, multiplication, division and calculating percentages.

Skill in maintaining a high level of customer service under stressful conditions.

Skill in interpreting, understanding, and following ordinances, regulations, standards, and guidelines.

Skill in communicating effectively verbally and in writing.

Skill in establishing and maintaining effective working relationships with Town employees, other agencies, elected officials, and the public.

Ability to constantly use sound independent judgment. Supplemental Information

High school diploma or GED plus one year of bookkeeping or accounting experience, preferably in financial record keeping, or any equivalent combination of education and experience. Proficient on the use of a 10-key and general Microsoft Word, Excel and Outlook knowledge required. Previous experience in Caselle or other utility billing/accounting software highly desirable.

PT Bonus Program

Every six months, an audit is conducted on all part-time employees to determine the value of the bonus for each employee. This will use the total number of hours worked in the last 6 months regardless of start date. All employees must be actively employed by the Town at the time of the bonus payment to receive payment. Details of the program are as follows:

Eligibility

Part-time employees (non-seasonal) who are hired to work less than 30 hours per week

Hours worked in 6 months

Tier 1: 200 hours - 359 hours

Tier 2: 360 hours - 520 hours

Tier 3: 521 hours or more

Bonus amount

Tier 1: $125

Tier 2: $225

Tier 3: $325

Frequency of payments

October 1st to March 31st with the second pay period in April payment

April 1st to September 30th with the second pay period in October payment

01

What is your highest level of education?

High School / GED

Trade School

Associate's Degree

Bachelor's Degree

Master's Degree

PHD

02

How would you describe your level of experience with Excel?

None

Beginner

Intermediate

Advanced

03

How many years of experience do you have with bookkeeping or accounting?

One year or less

More then one year but less than three

More then three years

04

How would you describe your level of experience on the use of 10-key?

None

Beginner

Intermediate

Advanced

05

How would you describe your level of experience with Caselle or other billing software?

None

Beginner

Intermediate

Advanced

06

Please describe your previous experience providing customer service, if any.

07

How would you describe your level of experience with Microsoft Office?

None

Beginner

Intermediate

Advanced

08

Why are you interested in this position and how does it fit into your career goals?

Required Question