EHR Application Analyst II

Job DetailsEHR Application Analyst II

Job Description

Job Summary

Health Information Management provides tools to simplify release-of-information, chart tracking, and chart deficiency tasks. HIM Coding Application involves utilizing specialized workflows to assign various procedures and diagnostic codes to a patient record to ensure accurate reimbursement. The Application Analyst is primarily responsible for supporting the design and build of the Epic application. They are primarily responsible for the overall build of the workflows, system configurations, change documentation and support of operations for the application. The Application Analyst is responsible for the installation and upgrades and the configuration of the application. The Application Analyst assists in the coordination of end-user support activities. The Application Analyst creates the test plans for the application, executes the test plans and version upgrades, and documents all test outcomes, including troubleshooting and support. The Application Analyst is responsible for addressing basic user or build issues, recommending mitigation plans and escalating more complex issues. The Application Analyst also provides on-call support for the application through go-live.

Essential Functions

Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.

Working with Operations to optimize the design of the application's capabilities and workflows

Performing a thorough review of all Foundation Build Content and workflows for application

Participating in unit, application, and integrated testing for system functionality

Building data fields, screens, templates, and user-defined functionality, as required

Reviewing the proposed training curriculum

Following build standards and maintaining synchronization between environments in collaboration with environmental team

Application Support: Providing go-live support for users on new applications, including functionality

Providing on-call support for application through go-live and post go-live

Representing application in Integrated Area Workgroups

Supporting continuous documentation of system modifications and updates

Documentation and Communication:

Maintaining and closing support tickets

Logging decisions and issues/risks in tracker

Supporting application governance needs, including development of business case for decisions

Maintaining version control of workflows, issues/risks log, and decisions tracker

Supervising basic issues and roadblocks, escalating issues as needed

Communicating with manager to determine necessary escalations

Project Management:

Recommending areas for process improvement

Assisting with development of future state materials

Following the process for identification, tracking, resolution and closure of all issues

Following the change control process and any required changes

Coordinating test plans and new systems, complying with version upgrades and system modifications

Competencies (Knowledge, Skills, and Abilities Required):

TBD

Education:

Preferred: Bachelor's degree or equivalent years of relevant work experience

Minimum: One or more years of relevant work experience

AND

Experience:

Preferred: 1 or more years relevant experience in a health care setting

Minimum: One (1) year relevant experience

Preference for familiarity with organization's practices of health information management and / or HIM coding

Strong communication and interpersonal skills

Demonstrated workflow process analysis and design

Work ShiftWorkday Day (United States of America)

Worker Sub TypeRegular

Primary Location Address833 Chestnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educa tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

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