Part-Time Community Engagement Associate - Tall Timbers Apartments

Job Description

Company Description

About Atlantic Housing Foundation:

Atlantic Housing Foundation (AHF), Inc. is a 501(c)3 not-for-profit affordable housing provider. Founded in 1999, we currently own and operate over 10,000 units of multifamily properties in 6 states and 37 cities. In addition to HUD HAP and LIHTC properties, Atlantic Housing owns and operates affordable housing, mixed-income multifamily assets, student housing and senior housing.

The mission of Atlantic Housing Foundation, Inc. is to promote and preserve quality affordable housing and related services for low and moderate income families, helping residents improve their lives. We will do this in a manner that will foster the continuous improvement of our people and our company. We strive to be a top performing, thoroughly professional and genuinely caring organization in all that we do. As an organization, we aspire to and believe in - Making a difference.

Why Should You Apply?

You believe in the AHF mission and core values

You are the best at what you do

You meet the qualifications below

Competitive Salary!

Benefits Offered:

Paid every two weeks

Educational Reimbursement

Opportunities for upward mobility

12 Paid Company Holidays

16 hours of Learning Time Off annually

32 hours of Volunteer Time Off annually

Competitive Paid Time Off accrual

This role is eligible for overtime

Rent discount if living on-site

Multiple health care insurance plans that cover medical, dental, prescription, vision, employer HSA contributions, and supplemental health insurance

Competitive 401(k) Program with employer matching contributionsJob Description

About the Associate, Community Engagement role:

This position reports to the Community Manager functions as a collaborative team partner to facilitate and implement resident programs. In addition to below duties, this position primarily builds community partnerships that bring services to the property and acts as an ambassador of the property to link residents with needed services.

General Duties:

Assist in developing and implementing community services programming in collaboration with residents, site staff & management and local community service providers

Create relationships with local community service organizations and government agencies in order to coordinate special programming to improve the health, wellness and general wellbeing of residents.

Effectively and creatively communicate with residents (such as by newsletter, flyer, bulletin board, door knocking etc.,) to ensure residents are informed of available resources and programs

Coordinate with site team members to ensure staff attendance at onsite activities

Build strong relationships with current and future members of the community in order to increase resident participation and involvement

Survey community with regards to needs to provide opportunities for residents in regards to their educational and personal goals

Monitor program outcomes and implement evaluation techniques.

Maintaining working knowledge of Fair Housing laws, rules and regulations concerning apartment leasing and management

Assist with general leasing and resident recertification duties including:

Presenting properties and provided amenities in a positive light to prospective tenants

Handling incoming calls

Processing resident applications

Advertising available properties using a variety of media and promoting materials

Resident retention

Assisting the Community Manager/Assistant Manager

Regularly provide and promote AHF Customer Service brand

Entering information into property software system (currently Yardi)

Outreach marketing

Other duties as assignedQualifications

Education and experience:

High school or equivalent (required)

Associate's or Bachelor's degree a plus

1+ years of customer service experience (preferred)

Able to form and maintain ongoing professional relationships with community service organizations, residents and apartment staff

Strong organizational, time management and project management skills

Knowledgeable about the community and local city and local resources

Strong customer service skills and the ability to relate easily to residents, community organizations and apartment staff

Able to maintain confidentiality

Previous community engagement, leasing or resident services experience (preferred)

Bilingual in English and Spanish (preferred)

Knowledge of Yardi, Microsoft Office, and Google Workspace (preferred)

Additional Information

All your information will be kept confidential according to EEO guidelines. #indaj

Part-time