Operations Admin - Overnight Shift

The Operations Administrator IT is responsible for working in the Enterprise Operations Center (EOC), which provides 24/7 monitoring, service restoration, and operational support. This position involves administrative support for IT functions such as media services, service desk, and knowledge management. Responsibilities include loading and unloading tapes, cataloging tapes, preparing tapes for shipping, and burning CDs. Additionally, the role includes assisting with the creation of knowledge articles and ongoing documentation functions, supporting technical staff with tasks, backups, user requests, and other EOC-related activities. Other duties may be assigned as needed.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .

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Skills and Requirements

High school diploma or GED equivalent from an accredited institution

2-4 years of experience providing administrative support for IT functions such as media services, service desk, and knowledge management

Knowledge of servers, how app. work, and can read code

ServiceNow Ticketing experience - Prior NOC Tech. experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to .