Ent Sales Coordinator

Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.

Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.

Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.

Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.

The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!

About This Role:

The role of Enterprise Sales Coordinator involves several critical functions within the sales team, particularly focusing on supporting enterprise-level sales operations. Overall, the Enterprise Sales Coordinator plays a pivotal role in ensuring that the sales process is streamlined and that orders are processed efficiently and accurately. They act as a central point of coordination between sales, service delivery, and the customer, facilitating smooth operations and successful service delivery.

What You’ll Do:

Sales Support: The Enterprise Sales Coordinator provides essential support to the sales team by managing various administrative tasks and processes that facilitate the sales cycle. This includes assisting with order processing, documentation, and communication

Order Enrichment and Acceptance: A key responsibility is to enrich and accept sales orders to ensure they are complete and actionable before moving them to service delivery. This involves verifying order details, ensuring compliance with company policies, and coordinating with other departments to address any discrepancies.

Collaboration with Service Delivery: The coordinator works closely with the Service Delivery team to ensure smooth transitions from sales to implementation. This includes confirming the accuracy of orders and coordinating installation schedules.

Documentation Management: The role requires meticulous management of sales documentation, including maintaining detailed order notes, updating sales databases, and ensuring that all necessary paperwork is completed and filed correctly.

Customer Interaction: The Enterprise Sales Coordinator may interact with customers to clarify order details, address inquiries, and provide updates on order status. This helps maintain strong relationships and ensures customer satisfaction.

Coordination of Resources: The coordinator may also be responsible for coordinating internal resources, such as legal, product teams, and executive sponsors, to address complex sales scenarios or customer requirements.

Process Improvement: Part of the role involves identifying opportunities for improving sales processes to enhance efficiency and effectiveness. This may include developing new procedures or adopting best practices.

Our Benefits:

Medical, Dental, Vision Insurance Plans

401K Plan

Health & Flexible Savings Account

Life and AD&D, Spousal Life, Child Life Insurance Plans

Educational Assistance Plan

Identity Theft, Legal, Auto & Home and Pet Insurance

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. If you are not a U.S. citizen, please notify your recruiter or email as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements.

Job Details

Job Family Sales

Job Function Sales Support

Pay Type Hourly