Clinical Supervisor

Work Environment:

This position is Office Based; Naperville, Illinois.

Working Hours: Total 37.5 actual working hours per week, or 7.5 hours per day (not including lunch). You will be entitled to 1 hour unpaid lunch break per day, hence the full working day is 8.5 hours per day or 42.5 hours per week.

It may be requested to work overtime and weekends for special program events as required

About this Role

This role is to assist with day to day running of the digital laboratory to ensure turn around times and regulatory standards are upheld at all times.

Responsibilities:

Receive, accession, scan and digitize all stained slides and upload to the hub in preparation for pathologist review and reporting

QA all samples, transcription of data.

Register and maintain referring clinician and patient information related to a given referred case and institute

Return all physical materials (Blocks, slides, paper reports) to the referring laboratory upon issue of the individual case final report.

Ensure compliance with CAP/CLIA regulations, and maintain patient records in accordance with all data protection protocols

QC and review scan slides before upload to the Diagnexia hub ensuring documentation and formatting is correct.

Maintenance of the scanning document library.

Respond to incoming calls, voicemails, and email tickets requesting assistance with the technology platform

Basic troubleshooting of customer support problems

Track and document technical problems

Escalate technical issues to other team members when appropriate

Ensure turnaround times and KPIs are adhered to at all times

Assist with out of office hours support when required

Assist with Research Pathology technical support as required

Act as Responsible Person/Supervisor in absence of Manager

Delegation of lab tasks as assigned by Manager/in the absence of Manager

Assist in training and onboarding tasks for New Hires

Support internal and regulatory audits

Involvement in refinement of SOP’s

GLP and other regulatory responsibilities (S.O / D.A.)

Principal Investigator for Good Lab Practices

Assist with shipping logistics maintaining and tracking orders

Assist with department scheduling

Documentation of daily and monthly QA

Dedicated support for other functional roles

Comply with applicable health and safety requirements

Required Skills and Experience:

High School Diploma in a science subject required and/or scientific diploma, or relevant certification

Demonstrated leadership skills and/or people management skills/qualification

Strong communication skills

Basic IT troubleshooting experience

Experience working with an electronic documentation system

Organized and diligent with activities

Motivated and independent worker

Good customer service skills and ability to work with various groups (internal and external customer base)

Experience with GLP regulations or software

Good time keeping skills and ability to meet timelines

Proactive with improving document control and training process

Required Soft Skills

You will have shown leadership skills in previous positions and are keen to develop these skills further by owning your role from end to end.

You bring a sense of urgency to the work that you do and are able to execute on tasks by using your initiative

You enjoy innovating and bringing new ideas to the table

You like to have autonomy in your role and the independence to manage your own time and workload.

You are highly collaborative and enjoy working with lots of different teams and people

You thrive in a fast paced environment and can manage changing priorities.

You have great written and oral English language skills

Willing to learn and be proactive in developing skills & experience

What are the benefits of working with Deciphex?

A true sense of meaning in your work by contributing to better patient outcomes.

The opportunity to work alongside a world-class high performing team in a hyper-growth startup environment with.

A chance to work on exciting and challenging unique projects.

Regular performance feedback and significant career growth opportunities.

Competitive salary.

Competitive annual leave with an additional paid Christmas holiday.

A highly collaborative and supportive multi cultural team.

About the Company

Diagnexia, a subsidiary of Deciphex: Accelerating Certainty and Pioneering Pathology Services.

Diagnexia, a leading provider of pathology services, operates as a subsidiary of the parent company, Deciphex. Established in Dublin in 2017, Deciphex has rapidly expanded to become a global team of over 190 professionals, offering innovative software solutions to address the pathology gap in both research and clinical areas. With a mission to accelerate the drug development process and provide timely, accurate diagnoses for cancer patients, Deciphex has established a strong presence through its offices in Dublin, Exeter, Oxford and Chicago.

As part of the Deciphex family, Diagnexia leverages its expertise to provide cutting-edge diagnostic solutions to healthcare organizations worldwide. Our cloud-based platform enables hospitals to easily and rapidly send cases for a consultation to our team of expert subspecialists. We are dedicated to improving patient outcomes and helping healthcare organisations stay at the forefront of the industry.

We are software developers, clinical specialists, AI engineers, operations professionals and so much more, all working as one team to support our customers and patients. Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can enjoy doing it.

We are looking for highly motivated individuals who are excited to take on challenges and value making a difference in their day-to-day work. This is a unique opportunity to make a difference in the emerging Digital Pathology field.