Scheduler/Dispatcher

Job Description

Title: Service Coordinator

Location: Taunton, MA 02780 (Onsite)

Assignment: 6/2/25– 3 months (potential extension)

Hours: Monday – Friday: 8am -5pm

Pay: $21.50 hour PAID WEEKLY

Special details: Must pass background

Summary/ Responsibilities:

This position is responsible for scheduling service appointments and inspections, resolving customer issues, dispatching, billing review, and contract paperwork. May support warehouse and/or other office functions.

• Schedule appointments, dispatch technicians for service and inspections as needed to maximize tech productivity.

• Responsible for creating work orders, providing status to customer, and following up with technicians.

• Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.

• Complete contract paperwork and QC paperwork.

• Schedule sub-contractor work.

• Work with technicians to ensure all paperwork is completed properly within the designated time.

• Maintain appointment schedules.

• Order material and equipment.

• Receive material/equipment and issue material and equipment to technicians.

• Complete daily reports.

• Assist in coordinating activities such as scheduling, customer notification and equipment procurement.

• Conduct physical inventory.

• Act as a liaison between Sales, Project Managers, and technicians.

• Other duties as assigned.

Qualifications:

• Minimum 3 years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems preferred

• Proficient in Microsoft Office (Word, Excel & PowerPoint)

• Must possess good decision-making skills, be very organized and detail oriented.

• Must have excellent oral and written communication.

• Ability to use discretion.

• Problem Solving and ability to escalate matters when needed.

• Data analysis and interpretation skills.

• Speed and accuracy with attention to detail.

• Dispatching and scheduling.

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:

The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

#8820

Company Description

This company offers growth and a great group of people to work with.

Full-time