Supervisory Program Analyst

Summary

This position is located in the Office of Acceptance Facility Oversight, Western Region, Directorate of Passport Services, Bureau of Consular Affairs (CA/PPT/S/AFO/W). The primary purpose of this position is to serve as a Supervisory Program Analyst, providing oversight of the external passport acceptance facilities in the assigned region.

This job is open to

Clarification from the agency

U.S. Department of State career or career conditional status employees in the competitive service; employees who are on temporary or other non-status appointments who have reinstatement or non-competitive eligibility for a competitive service appointment (e.g., tenured Foreign Service employees, employees on an excepted service appointment at the USUN who have previous career status, etc.); and CTAP

Duties

Plans and manages the full range of acceptance facility oversight activities, including tracking performance trends, investigating and resolving deviations, and preparing recommendations and action plans for the assigned region.

Identifies and justifies resource requirements for the Division to be included in CA/PPT's budget request and tracks resource usage following allocation.

Designs standard external control/oversight review tools (e.g., checklists) for use in the ongoing evaluation of passport acceptance facilities as well as for ad hoc reviews of potential problem areas.

Plans work to be accomplished by subordinates; sets and adjusts short-term priorities, and prepares schedules for completion of work.

Requirements

Conditions of Employment

U.S. Citizenship is required.

Incumbent will be subject to random drug testing.

Must be able to obtain and maintain a Top Secret security clearance.

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement.

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following:

Experience monitoring compliance programs;

Experience maintaining liaison with DOS bureaus, other government agencies and non-governmental organizations;

Experience in program and project management, administering short and long-term projects and reporting on their impact;

Experience providing leadership, consultation, advice, and direction with executive level communication skills.

There is no substitute of education for specialized experience for the GS-14 position.

In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities:

Ability to assign, review, and supervise the work of others;

Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances;

Ability to adjust to change, work pressures, or difficult situations without undue stress;

Willingness to consider new ideas or divergent points of view; and

Capacity to "see the job through."

Education

Education requirements do not apply to this vacancy announcement.

Additional information

For at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at or .

If eligible, situational telework agreements may be permitted with supervisory approval.

Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in this Bureau for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your will be conducted and compared against your responses to the assessment questions to determine if you are qualified for this job. Note: Responses to questions that are not fully supported by the information in your resume may result in adjustments to your rating.

Applicants who meet the minimum qualification requirements, as described in the “Qualifications” section of this announcement, will be assigned a score between 70 and 100. The assessment is used to measure the degree in which your background matches the competencies (knowledge, skills, and abilities) required for this position. Your qualifications will be evaluated on the following competencies:

Knowledge of workforce planning and analysis.

Skill in planning, distributing, coordinating, & monitoring others work assignments.

Ability to supervise.

Ability to use a wide range of qualitative and/or quantitative methods.

Ability to reconcile conflicting viewpoints.

Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview. Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview.

Agency must be rated "Well Qualified" for the position and earn a score of at least 85 (when applicants are rated in a range of 70 to 100) to receive consideration for selection priority.

You may for this vacancy.

Required Documents

All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.

1. Resume showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions.

2. Most recent SF-50s (Notification of Personnel Actions), if you are a current eligible DOS employee (per 3 FAM 2313.4(a)(5)), including current employees applying under a non-competitive hiring authority. The SF-50s must show: effective date, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information (e.g., promotion, within-grade increase, and separation SF-50s). Award SF-50s often do not show the required information.

3. Performance appraisal, strongly encouraged for current eligible DOS employees. Submit a copy of your most recent (i.e., usually within the last 18 months) final (i.e., not a mid-year review) official (i.e., signed by the rating official and in original format) annual performance appraisal for the hiring manager’s consideration. If a performance appraisal is not available, you may provide a statement and/or a statement from your supervisor explaining the reason one is not available and your servicing HR Office contact information (name, email address, phone number).

Note: You may be requested to provide an appraisal to the hiring official if one was not provided with your application. To receive a promotion, the employee’s most recent performance rating must be “fully successful” or an equivalent level or higher. Employees who are tentatively selected to receive a promotion will be required to provide performance documentation within two business days of request. Servicing HR Offices may be contacted to verify performance ratings.

4. Non-competitive hiring authority eligibility documentation, if applicable. If you are a current eligible DOS employee applying under a non-competitive hiring authority, you must submit proof of non-competitive eligibility with your application. For information related to visit OPM’s hiring information site.

5. CTAP documentation, if applicable. Visit our agency’s site for required documentation.