Customer Service Representative - Entry Level

Job Description

We are a top-rated promotional marketing company specializing in experiential, face-to-face campaigns that drive brand awareness, boost customer loyalty, and produce measurable results. Through personalized, word-of-mouth marketing strategies, we help national and local brands expand their reach and connect directly with communities across the region.

As we continue to grow, we’re looking for a motivated and outgoing Entry-Level Customer Service Representative to support our live marketing campaigns, product demonstrations, and promotional events.

In this on-site role, you’ll act as a brand ambassador at live events, pop-ups, and trade shows. You’ll provide product and service information, assist with promotional initiatives, and deliver exceptional customer interactions that leave a lasting impression.

This position is ideal for recent graduates, career changers, or individuals passionate about marketing, branding, or public engagement.Key Responsibilities:

Represent client brands at live marketing events, promotional campaigns, and trade shows

Engage with customers to offer product education, service support, and promotional details

Deliver high-level customer service and resolve basic questions in real time

Promote new product launches, limited-time offers, and brand messaging

Collaborate with marketing teams to execute event strategies and maintain campaign consistency

Assist with event logistics including setup, breakdown, and inventory management

Create a positive customer experience with every interactionSkills You’ll Build:

Customer Engagement & Relationship Building

Event Marketing & Brand Activation

Campaign Strategy & On-Site Promotions

Territory Management & Lead Generation

Public Speaking & Communication

Team Collaboration & Leadership

Business Operations & Entry-Level HR

Sales & Promotional TechniquesWhat We’re Looking For:

Strong communication and interpersonal skills

Friendly, outgoing, and solution-focused mindset

Team-oriented with the ability to work independently

Interest in marketing, branding, customer service, or events

Eagerness to learn and grow in a fast-paced environment

Available to start within 1–2 weeks

No prior experience required — paid training providedGreat Fit for Candidates Who Are:

Recent grads looking to launch a marketing or business career

Job seekers exploring entry-level sales, customer success, or promotions

Energetic individuals who love face-to-face interaction

Career changers ready for a dynamic, growth-oriented opportunityPerks & Benefits:

Supportive, team-first work environment

Paid training and continuous development

Clear path to leadership and management roles

Travel opportunities for top performers

Performance-based pay structure, bonuses, and incentives

Rapid internal growth within a fast-expanding organization

Full-time