Duties And Responsibilities
Evaluation, review, maintenance of processes and transactions related to the permanent academic records of former and current students. Investigate and monitor students’ completion of degree requirements. Participate in end-of-term activity with final grades, academic status and record updates; evaluate academic program completion and post baccalaureate degrees. Initiate contact with students and staff to advise and resolve problems. Prioritize duties to meet deadlines; advise students on transcript notations and interpretation. Develop and maintain training materials for office staff as well as members of the campus community that may include written, video, or PowerPoint as delivery platform. Maintain and generate complex data sets. Help to develop, deploy, assess and improve specific processes and systems related to enrollment management.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.