Manager - Partner Oversight

The Manager of Partner Oversight, ATMs position is part of the Risk and Remediation team within Global Strategy Operations and Performance (GSOP) team. This team focuses on driving broad process excellence and managing large risk-related initiatives for GMNS. The purpose of GMNS is to drive global acceptance for all American Express payment solutions while delivering value to our merchants & partners simply, securely, and seamlessly.

The newly created role of Manager of Partner Oversight, ATMs will be responsible for ensuring that both prospective and existing ATM partners are subject to the required level of due diligence. This role will facilitate the counterparty due diligence for prospective ATM partners, assessing risk and security programs related to Compliance, Financial Crimes, Sanctions Screening, Fraud, Privacy and Infosec. The role will also be responsible for refreshing Due Diligence activities regularly for existing partners. In both capacities, the role will be coordinating closely with Business Development, Product and Compliance teams as well as other subject matter experts as needed.

Responsibilities:

Facilitate regular due diligence refreshes for existing partners based on frequencies defined as per the risk level of each partner.

Assessing the risk of prospect/partner based on DD information provided and recommending risk mitigation steps as needed.

Coordinating with subject matter experts such as Compliance and Financial Crimes teams to ensure timely input from all relevant stakeholders.

Engaging closely with partners to ensure right level of documentation and timely/accurate responses to follow-ups.

Develop and maintain reporting on due diligence activities to ensure transparency and timely completion of all program milestones.

Qualifications:

Experience working with client and/or third-party risk assessment questionnaires

Experience working in Compliance or Operational Risk, with exposure to AML, Financial Crimes and Sanctions.

Ability to diligently capture and evidence the activities undertaken, decision making and rationale for such decisions, considering relevant regulatory, compliance and reputational risks.

Must be results oriented, and self-driven, able to operate in a fast-paced environment within the GMNS business.

Must be rigorous and detail oriented in reviewing partner provided documents and identifying/addressing potential compliance gaps

Must be able to take initiative in resolving compliance issues, identify and solve problems in a constructive manner.

Strong administrative skills to organize and maintain a broad range of projects.

Education Requirement:

Bachelor’s Degree or equivalent work experience

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries

Bonus incentives

6% Company Match on retirement savings plan

Free financial coaching and financial well-being support

Comprehensive medical, dental, vision, life insurance, and disability benefits

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Schedule: Full-time