Customer Service Representative

Job Details

Columbus - Columbus, OH

Full Time

$18.00 Hourly

1st Shift

Description

Customer Service Representative – Full-Time

Location: On-site Columbus, Ohio

Company: Premier ProduceOne

Tuesday - Saturday Schedule

Are you passionate about delivering exceptional customer service?

Do you thrive in a fast-paced, team-driven environment where your attention to detail and communication skills makes a real impact?

Premier ProduceOne, a respected leader in food service distribution throughout Ohio and surrounding regions, is looking for a full-time Customer Service Representative to join our growing team. This is more than a job—it’s a chance to build a long-term career with a company committed to excellence and service.

About the Role

As a Customer Service Representative, you’ll play a key role supporting our Sales Department and ensuring our customers receive the high level of service they expect. You’ll work collaboratively across teams, help maintain accurate records, and provide daily operational support.

This is a full-time, on-site position with the potential for career advancement based on performance and business needs. Availability for occasional nights and weekends may be required.

Key Responsibilities

Review daily customer orders to confirm delivery dates and order accuracy

Monitor product availability and generate timely reports

Maintain up-to-date client records and inform customers of product updates

Assist customers with order entry and account management

Facilitate internal communication for onboarding new customers

Learn and utilize our ERP system for order processing and customer support

Handle customer credits and contribute to special projects

Meet multiple deadlines and provide timely, accurate reporting

Qualifications

What You’ll Bring

Proficiency with Microsoft Word, Excel, and Outlook

Excellent time management and multitasking abilities

Strong verbal and written communication skills

A customer-first attitude with a problem-solving mindset

High school diploma or GED required

Reliable transportation (on-site role)

Prior experience in customer service or administrative support is a plus

Why Join Premier ProduceOne?

A team-oriented environment rooted in strong values and tradition

Real opportunities for growth and career development

A stable and respected company in the food service industry

Comprehensive benefits package including medical, dental, vision, and 401(k)

We’re proud to be an equal opportunity employer.

Premier ProduceOne is a federal contractor and complies with E-Verify. All candidates must pass a background check and drug screening. We maintain a drug-free workplace and are committed to hiring team members who share our values of reliability, respect, and integrity.