Director, IT Operations

Thornburg is a global investment firm delivering on strategy for institutions, financial professionals and investors worldwide. The privately held firm, founded in 1982, is an active, high-conviction manager of fixed income, equities, and multi-asset solutions.

As an independent firm, Thornburg can take on a wide range of opportunities, explore ideas thoroughly and work across strategies to deliver consistent risk-adjusted out performance over the long term. The firm attracts free-thinking professionals who are eager to pursue investment outcomes beyond the confines of popular wisdom. From nimble operational capabilities to principles and actions fitting of a global citizen, Thornburg’s world-class investment platform and team are aligned on strategy to serve investors.

Primary Job Function:

The Director of IT Operations is responsible for maintaining infrastructure and operational systems components including security tools, servers, applications, email systems, and networks. This individual will oversee and manage the Systems, Cybersecurity and Network Teams within the IT department. They will also be in charge of analyzing systems and assets, recommending, and implementing solutions and upgrades.

Duties & Responsibilities:

Manage, develop, and train Thornburg’s Network, Cybersecurity, Help Desk, and Systems Administration teams.

Design and implement technology infrastructure solutions to meet Thornburg’s current and future needs while protecting client data and company assets.

Champion and elevate Thornburg’s technology infrastructure by collaborating and executing on a long-term Technology Roadmap.

Assist with the development and implementation of IT policies and procedures.

Implement disaster recovery and backup procedures, perform disaster recovery testing. Document results and identify any material issues, continuously drive business continuity plan and disaster recovery improvements. Report any material deficiencies in the program to the Chief Technology Officer.

Coordinate vulnerability testing and third-party penetration tests. Document results and work with the Information Security Manager to mitigate vulnerabilities. Provide results and recommendations to Chief Technology Officer.

Identify issues and areas of improvement in IT Operations, identify solutions, and work with team members to implement solutions in a timely manner.

Ensure regular audits of information systems for privileged access and access to sensitive data. Manage the resolution of any issues identified.

Requirements

Bachelor’s degree in computer science, information technology, business administration or related field (accounting or finance) is preferred.

Minimum of seven years’ hands-on experience with systems administration and support of core technologies including networking.

Minimum of five years’ experience in interfacing with outsourced software partners to ensure quality of deliverables and alignment with core architecture.

Demonstrated success as a leader; ability to motivate and foster collaboration within a team of skilled technology professionals.

Ability to communicate clearly and effectively with senior management and other non-technical staff.

Willingness and ability to work collaboratively and effectively utilizing IT resources in support of goals based on corporate strategy.

Excellent written and verbal communication skills.

Job Benefits:

Medical, dental, and vision coverage.

Employer 401(k) safe harbor and profit-sharing contributions.

Work/life programs such as flexible work arrangements, flexible paid time off, paid parental leave, employee assistance plan, commuter benefits, student loan repayment program, education reimbursement program.

Community involvement opportunities.

Onsite cafeteria.

Onsite fitness center.

Referral program.

Santa Fe is the capital of New Mexico. Founded in 1610 and nicknamed "The City Different," Santa Fe captures hearts and minds with its museums, restaurants, theater, opera, and adobe-style architecture. With an average of over 300 sunny days per year and picturesque landscape, it's no wonder that outdoor activities such as skiing and hiking in "The Land of Enchantment" attract visitors from around the world.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, gender, gender identity or protected veteran status.