Full-time
Description
Ford Office Technologies is seeking a skilled and driven Tier II Network Engineer to join our growing team. This is an exciting opportunity for a motivated professional to play a key role in shaping and supporting our network infrastructure. In this position, you’ll bring your technical expertise and problem-solving abilities to ensure robust, secure, and high-performing network operations that support the company’s broader mission of delivering innovative technology solutions.
As the Network Engineer, you will be instrumental in implementing and maintaining the firm’s network infrastructure. You will be configuring hardware, ensuring security protocols, troubleshooting, and optimizing network performance. Collaboration with IT teams for integration, innovation, and thorough documentation of configurations is crucial. Staying updated on emerging technologies is imperative. The role includes incident response to swiftly address and mitigate disruptions, contributing to overall technological advancement and operational excellence.
For this position, the new employee must live between Monroeville and Connellsville, PA to be able to support clients in that area.
· Configure and install a diverse range of network devices and services, encompassing routers, switches, firewalls, SD-WAN, VPN, QoS, and NAC.
· Execute network maintenance and conduct system upgrades, including the application of patches and the configuration of security settings.
· Monitor network performance rigorously to guarantee continuous system availability and reliability.
· Keep a close eye on system resource utilization, identify trends, and engage in capacity planning.
· Adhere to established configuration and change management policies, ensuring the successful implementation of modifications to the network infrastructure.
· Collaborate with the security team to choose and implement security tools, policies, and procedures.
· Maintain accurate and up-to-date documentation of network configurations, changes, and troubleshooting procedures for future reference and knowledge sharing.
· Interact with network equipment vendors, evaluate new products and technologies, and manage relationships to stay informed about updates, patches, and support options.
· Collaborate closely with other IT teams, including system administrators and security professionals, to seamlessly integrate network components into the overall IT infrastructure and ensure smooth operations.
· Respond promptly to network incidents, assess their impact, and implement corrective measures to restore service and prevent recurrence.
· Regularly apply software and firmware updates to network devices to address security vulnerabilities and ensure system stability.
· Enforce network policies, encompassing access control lists, security policies, and acceptable use policies, to maintain a secure and compliant network environment.
Requirements
· 1-3 years of network IT.
· Familiarity with configuration testing, validation methodologies, and effective troubleshooting.
· Understanding of change management principles, minimizing disruptions during network changes.
· Capability to assess and mitigate risks, with attention to accuracy and potential issues.
· Proficiency in network security principles, secure configurations, and awareness of associated risks.
· Experience with monitoring tools for issue identification and performance measurement.
· Comprehensive understanding of networking protocols, OSI/TCP/IP model, and network systems.
· Ability to analyze, evaluate, implement, and troubleshoot Wi-Fi and security infrastructure.
· Strong time management, multitasking, and excellent communication skills.
· Proven hands-on network engineering experience.
· Preferably experience with Palo Alto, Cisco, FortiGate
This role offers opportunities for career development and personal growth within a company that values its team members.
OUR MISSION STATEMENT “Helping businesses thrive by delivering cutting edge office technology, solutions, and unparalleled customer experiences!”
OUR CORE VALUESOwn It • Always Deliver • Continually Improving • Innovative • Optimistic These are the core values that are the focus of our company culture that allow Ford Office Technologies to fulfill our mission every single day. Our values unite everyone toward a common goal and provide the foundation for a team environment that supports “what’s next” as we expand and grow the company, and the team. They serve as the pathway to keep us at the forefront of the industry. We work very hard to solidify the trust that has been placed in us to bring our customers the very best experiences, as well as seamless office solutions now and into the future. From the beginning, Ford’s primary focus has been the customer. We have always believed that going the extra mile to make certain that we offered an unprecedented experience was the only way to do business and that in turn, our customers would come to value Ford Office Technologies as their company of choice.
Ford Office Technologies is proud to be a "Pittsburgh's Top Places to Work" Company since 2019!
Ford Office Technologies is an Equal Opportunity Employer.