Full Time Operations Specialist

Job Description

About Us

Join the team at Land-Link Traffic Systems, a company with over 45 years in the transportation and logistics industry. At Land-Link we value our customers and understand that investing in our team members is a crucial part of providing great service. Our commitment to our associates goes well beyond a generous compensation package. We work tirelessly to create an environment that promotes team cohesion and efficiency by hiring the right candidates and providing the support needed to do the job the right way. At the end of each day, we want our people to feel a sense of accomplishment for a job well done. We achieve this through various initiatives including weekly lunch and learn sessions, bonuses for professional development, and by offering opportunities for career advancement. When you become a member of our team, you are not just taking a new job, you are taking a step to improve your life. At our office, you will enjoy a pleasant work environment alongside people who care about the work they do, and the people they are doing it with.

Position Overview

Operations specialist – This opportunity is a critical support role for a dedicated customer and serves as a frontline source of information for the account. This role requires data manipulation and analysis from an Excel platform; liaising and developing relationships with contacts at the customer, warehouses, and carriers; reviewing reports and updating system information; and relaying any findings relevant to the smooth and efficient operation of the account to the traffic coordinator.

What you will get to do

Track & trace operational process management for Inbound/Outbound. Assist immediate manager and team in daily inbound/outbound operations.

· Track and trace loads.

· Determine root causes of any issues.

· Collaborate and create corrective action plans.

· Take corrective action with carriers to ensure on time pickup/delivery.

· Receive and process any rating requests.

· Produce BOLs and POD.

· Confirm info on BOLs is accurate.

· Provide ETAs to customers as needed.

· Verify orders picked up from previous working day.

Preferred Qualifications:

· Proficiency with Outlook and Microsoft Office.

· Experience within the transportation industry and/or bachelor’s degree in supply chain, business administration or other relevant degree.

· Highly organized.

· Able to communicate effectively.

· Prior experience with a TMS.

Schedule: Mon-Fri 7:30am to 5pm. Full time.

Please email:

Full-time