Retail Sales Manager

Job Title: Retail Sales Manager

Department: Sports Merchandise (Soccer, Volleyball, Events & Youth Programs)

Reports To: Chief Executive Officer

Location: Fort Lauderdale United

Job Type: Full-Time

About Us:

Fort Lauderdale United FC is a proud part of South Florida’s growing soccer landscape, fielding professional teams in the USL Super League and USL League One (launching in 2026), as well as pre-professional teams in USL W League, USL League Two and USL Academy. With complete men’s and women’s pathways to pro, the club provides a clear progression from youth development to the professional levels. Based in Fort Lauderdale and playing at the state-of-the-art, 7,000-seat Beyond Bancard Field at NSU, Fort Lauderdale United is focused on developing players, connecting communities, and helping shape the future of soccer in South Florida. More than just a soccer organization, Fort Lauderdale United offers programs that reach beyond the pitch – including the thriving volleyball program that has over 400 players from ages 8 to 18.

Job Description:

We are seeking a results-driven Retail Sales Manager to oversee and expand merchandise sales across our Club store, volleyball program, and youth sports e-commerce platform, with a primary focus on soccer. This role blends hands-on retail management with strategic planning to maximize sales, enhance customer experience, and build brand loyalty within the community.

Main Responsibilities:

Develop and implement retail sales strategies to achieve revenue targets.

Analyze sales reports, stock levels, and customer feedback to identify trends and opportunities.

Drive in-store and matchday sales through promotions, merchandising, and staff incentives.

Oversee the daily operations of club store and pop-up locations.

Ensure high standards of store presentation, cleanliness, and customer service.

Maintain compliance with health and safety and operational policies.

Schedule shifts and manage staffing for matchdays and events.

Work with suppliers on product ranges, stock orders, and delivery schedules.

Manage stock rotation and product placement in line with merchandising standards.

Collaborate with the digital team to align retail operations with the club’s online store.

Support online order fulfillment, customer service, and promotions as needed.

Ensure retail experiences reflect the identity and values of the Club.

Qualifications:

Proven experience in retail management, preferably within sports, apparel, or lifestyle brands.

Strong leadership and team-building skills.

Excellent commercial awareness and sales acumen.

Strong communication, organizational, and problem-solving skills.

Equal Employment Opportunity Statement:

Fort Lauderdale United FC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.