Responsibilities
Work with stakeholders on features, upgrades, migrations, and integrations.
Monitor application performance via established practices and methods.
Manage workflows and in-application configurations to meet stakeholder needs.
Create light automation tasks, SQL queries, and API interactions for reporting and data management.
Act as an escalation point for the Client Services team.
Qualifications
Ability to take ownership of an application and promote its proper use.
Minimum of 6 years of experience
Basic Windows and Linux administration experience.
Strong experience using, as an administrator or a power user, a ticketing system, such as ServiceNow.
Knowledge of floating networking license management tools such as: FlexLM, RLM, Olicense, LMX
Familiarity with the application purchasing process, such as review, onboarding, implementation, administration, and migration/off-boarding lifecycles.
Pay Rate: 80.49/hr