Admissions / Social Services Director

Job Description

Are you a compassionate leader with a talent for connecting people to the care they need? We’re looking for an Admissions / Social Services Director to support both resident transitions and overall well-being at our high-census skilled nursing facility.

In this role, you’ll help guide new residents and their families through the admissions process, manage discharge planning, and oversee key aspects of social services to support residents throughout their stay. You’ll also ensure compliance with all federal and state regulations while working closely with an experienced care team.

This role comes with the opportunity to earn a bonus and make a meaningful impact in a community that truly values its residents and staff.

About Us

Welcome to Journey, where the community is at the heart of everything we do. We believe that true success starts with strong local leadership, supported by a dedicated home office team. Our journey began with a vision to create opportunities that empower individuals to make a positive impact right in their own backyard.

Our Vision

Change the world, one heart at a time.

Our Mission

Our Mission is to consistently achieve exceptional quality outcomes by leading a world-class Care Team. Our empowered and dedicated Care Team strives to exceed the expectations of our residents in every interaction. Being a part of your journey is our privilege.

The Heartbeat of Journey

Our local leaders are the driving force behind our success. They’re not just managers; they’re passionate advocates for their communities. They understand the needs and goals of the residents and families they serve. They’re your neighbors, your friends, and your partners in progress. Together, we work tirelessly to create meaningful change and lasting legacies.

Required Qualifications

Minimum of one year of experience and demonstrated success in a position in the facility or in another related health care facility.

Knowledge of insurance coverage and authorization process pertaining to long-term care is helpful.

Demonstrates an understanding of arithmetic.

Major Duties and Responsibilities

Referral Management and Admissions Coordination:

Manage referral status, ensuring timely and accurate admissions processing.

Communicates with external team members, families, and healthcare providers regarding referral updates.

Secures prior authorizations and completes financial evaluations for prospective residents.

Administrative and Record-Keeping Responsibilities:

Maintain accurate records of admissions, pay status changes, and daily census updates.

Completes and files admission paperwork according to facility policies.

Utilizes electronic medical records and relevant tools for data management.

Collaboration and Customer Service:

Build positive relationships with interdisciplinary teams, residents, and families.

Provides facility tours, responds to inquiries, and addresses admission-related concerns.

Promote teamwork, communication, and continuous improvement in the admissions process.

What We Offer

Competitive pay

Quarterly raises

Perfect attendance bonus

401(k) with Voya Financial

United Healthcare Insurance

Free Life Insurance

Company-provided smartphones for full-time care team members

Opportunities for professional development and continuing education

If you're ready to make a difference in the lives of others and join a team that truly cares, we’d love to have you apply.

Together, let’s change lives one heart at a time.

#JointheJourney

Full-time