User Experience (UX) Intern

Job Description

Our Story:

Crisis Prevention Institute Inc. is the worldwide leader in evidence-based de-escalation and crisis prevention training, and dementia care services. Since 1980, we’ve helped train more than 17 million people within service-oriented industries including education, healthcare, behavioral health, long-term care, human services, security, corrections, corporate, and retail.

At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and SecuritySM of everyone. We believe in the power of empathy, compassion, and meaningful connections. We believe personal safety and security are the antidotes to fear and anxiety. It’s a philosophy that is central to everything we do, and traces back to our beginning. It is what defines and differentiates us, and informs our core beliefs.

As a member of the team, you can expect to:

Make a difference through your work – You’ll be proud to tell your family and friends about what you do.

Gain significant career experience only obtained within a fast-growing organization – Entry-level roles through executive leadership.

Feel fulfilled and have fun – We work hard but make the time to build meaningful relationships and celebrate the wins.The Role:

As a User Experience (UX) Design Intern, you will collaborate with CPI’s Design, Product, and Development teams to create user-centered designs. This role will focus on contributing to projects that make a real impact on users by creating intuitive and delightful digital experiences. This internship is an excellent opportunity to gain hands-on experience in user experience design, work with a talented team, and grow your skills in a supportive and innovative environment.

What You Get To Do Everyday:

Conduct user research to understand target audiences, their needs, and pain points. Analyze data and feedback to inform design decisions.

Create wireframes, mockups, and interactive prototypes to communicate design concepts and solutions visually.

Develop and style basic web pages using HTML and CSS.

Assist in planning and conducting usability testing sessions. Gather insights and iterate on designs based on test results.

Work closely with cross-functional teams, including Product Managers, Developers, and other Designers, to ensure alignment with project goals.

Contribute to the maintenance and evolution of our design system to ensure consistency across products.

Prepare design specifications and guidelines for developers to use for implementation.

Collect and incorporate feedback from team members to refine and improve designs.

Perform other position-related duties as assigned.You Need to Have:

High School diploma or GED

Currently pursuing a bachelor’s degree in graphic design, interaction design, human-computer interaction, or a related field

Experience working with Microsoft Office Suite products (Excel, PowerPoint, Word)

Basic data analysis skills

Basic understanding of UI/UX principles and processes

Knowledge of HTML and CSS

Proficiency with design software (Figma, Adobe XD, Sketch)

Eager to learn, motivated, and able to take constructive feedback

Strong organizational and project management skills to handle multiple tasks efficiently

Attention to detail to ensure content accuracy and consistency

Ability to learn new tools and platforms quickly and apply knowledge effectively

Ability to work independently with minimal supervision while also collaborating with a team

Ability to manage deadlines and execute tasks in a fast-paced environment

Accountability for work produced

Positive attitude, high-energy

What We Offer:

$18.00 - $20.00/hour

June - August schedule

Crisis Prevention Institute is an Equal Opportunity Employer that does not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, diversity of thoughts and beliefs, creed, sex, sexual orientation, gender, gender identity, or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state, or local law. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

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