BA / PM

Kforce has a client in Grand Rapids, MI that is seeking BA/PM.

Summary: The BA/PM is responsible for application discovery and assisting the various IT integration and transformation efforts with identifying critical business applications, 3rd party service providers and business workflows of existing and newly acquired partners.

This role works collaboratively with various partner stake holders, integrations, infrastructure, business applications, and cyber security and other various Acrisure teams to avoid downtime for partners during integration go live events.

The BA/PM will have multiple IT projects in various stages at one time.

Responsibilities: * Strategy - Full understanding of the IT program, portfolio & activities in accordance with the mission and goals of Acrisure and alignment of acquired company's needs * Integration - Identify and assess the various business applications, 3rd party service providers and workflows utilized by partners and collaborate with various IT silos that leads to a mature and efficient run state * Training - work with Success coaches to help develop training materials and job aids * Line of Business Support - Understand business and revenue model end-to-end, which includes system alignment and optimization, both current and post integration run state * Risk Management - Work with Cyber security to analyze current risk state and assist to optimize risk management including vendor approval state * Service Management - Work with ITSM to analyze current ITSM service levels and work to optimize as various waves of integration occur * Financial Management - Analyze current financial run state and measure against integration ROI * Identify business applications used by the partners and how they integrate with various IT offerings * Identify service provider vendors used by partners and their IT requirements for continued successful execution of their services after a migration event* Bachelor's degree with an Information Technology emphasis strongly preferred * 5+ years of technology experience within a complex IT environment with 3+ years of project management experience * Experience applying project management best practices, integration or stack rationalization with design-thinking approaches * Experience using key performance indicators, metrics and data/predictive analytics to support planning, decision-making and continuous improvement efforts * Experience implementing technology stacks: Microsoft, GCP, Amazon, Line of Business and ERP (Workday, ADP, SAP, Deltek, Oracle, NetSuite, etc.)