Job Description
Salary: Salary + Benefits
At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope driven, service oriented, and excellence focused. To learn more about our values, please read our Statement of Faith.
Job Status: Full-time, Exempt, Grant-supported (1 year, but plan to apply for continuance)
Job Location: Unbound Now Local Office
Job Summary: The primary function of the CSEY Advocate is to provide individualized crisis response and ongoing case management and support for youth survivors of sex trafficking, using sound professional judgment and best practices to ensure high quality services and maintaining compliance with established program, state, and federal standards.
Compensation: Annual Salary
Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense.
Schedule/Availability: 40-50 hrs/wk. Evening, weekend, and holiday call required. Scheduling flexibility needed.
Travel: This position requires frequent travel within the immediate area and occasional travel in or out of state for client transportation or training.
Working conditions: Some work performed in a normal office environment, other service-provider conditions environment, or other professional environment. Some work within the community, in high-vulnerability locations
Job Responsibilities:
Respond to calls from law enforcement, CST care coordinators, and other referral sources when on call; arrive at victims location within required time frame
Meet immediate physical needs of youth - clothes, food, toiletries, etc.
Provide ongoing field-based advocacy, case management, and emotional support
Independently coordinate referrals, service planning, and documentation of services for assigned caseload
Conduct comprehensive assessments, develop service plans, and make independent decisions in the field regarding the safety and well-being of assigned youth
Provide transportation with parent or guardian permission to appointments and services as needed and as feasible
Meet with each assigned survivor weekly if in town; meet with survivors placed out-of-town monthly; maintain communication through other means in between weekly meetings
In coordination with the MDT, help create and update safety plans for survivors
Attend CPS case staffings and MDT emergency response meetings and scheduled staffings
Document all interactions with survivors, their families, and partner agencies within 72 hours
Build and maintain good relationships with organizations that provide services relevant to trafficking victims
Alert supervisor when difficult situations arise
Recognize red flag behavior and report to supervisor or Executive Director
When not otherwise available, provide an appropriate level of support to non-offending family members of victims in order to help create a good home environment to which the victim can return while maintaining needed boundaries.
Convey a service-oriented approach:
Communicate an eagerness to be helpful, starting with every referral, initial contact, and/or initial engagement and continuing through service delivery, with all stakeholders.
Provide those seeking assistance with help, even when they are ineligible for advocate services or are seeking something outside Unbound Nows scope.
When referring someone, offer a warm handoff to others whenever possible.
Balance the limitations of the advocate role with being resourceful, including seeking help from others as needed.
Be consistent, reliable, and flexible. Collaborate actively in support of partners objectives.
Ensure case management in collaboration with on-going system and service- or investigation-based case management, continuing case management beyond others eligibility parameters.
Ensure that case management is carried out in a manner that is relationship-based, trauma-responsive, and survivor-centered.
Commit to weekly in-person meetings with your supervisor. Telephonic supervision may occur once in any 30-day period.
Participate in Unbound Nows advocate resilience group
Apply specialized training and use professional judgment in determining the best way to serve youth during crisis and on an ongoing basis
Complete DFPS monthly and quarterly reports accurately and in a timely manner
Participate in weekly advocacy team meetings/case staffings
Participate in all required trainings
Submit expense documentation properly and within required timeframes
Working Relationships:
Supervisor: CSEY Advocacy Coordinator
Works with: Unbound Now local office team, CST care coordinators and MDT partners, other Unbound Now survivor advocacy teams
Supervises: Survivor advocacy interns and volunteer mentors
Experience and Education
Bachelors degree in social work or related field
Experience working with victims of human trafficking, victims of child abuse and neglect, or youth experiencing homelessness and/or addiction
Lived experience of trafficking or exploitation preferred
Preferred 2-3 years case management and/or crisis intervention experience
Trained in trauma-informed care
Trained in stages of change model and use of motivational interviewing
Job Requirements:
Mature Christian faith, as evidenced by participation in a local Christian church
Three references, (supervisor, professional, personal)
Agree to and pass all required criminal background checks, including DFPS criminal history check and abuse and neglect registry check
Pass employment eligibility verification
Complete Unbound Nows pre-service training for specialized CSEY advocates
Fulfill Unbound Nows annual and ongoing training requirements for specialized CSEY advocates
Abide by all Unbound Now policies and procedures and MDT protocols at all times, including Unbound Nows Abuse Prevention and Response Policy
Willingness to serve in rotation for 24-hour on-call response, including evenings, weekends, and holidays
Willingness to use personal vehicle for work travel; valid drivers license, reliable vehicle, current car insurance
At least 23 years of age or older
Critical Qualities
Excellent relational, communication, and interpersonal skills
Good organizational and administrative abilities
Ability and willingness to maintain confidentiality of sensitive information
Ability to build trust and good working relationships with others
Appreciation of need for cultural competency
High level of emotional maturity and responsibility
Ability to exercise discretion in caring for youth in crisis and providing long term support
Strong work ethic
Innovative problem solver
Ability to adapt immediately to changes in the field
Commitment to excellence and professionalism in services provided
Ability to work in a fast-paced, high-pressure environment and maintain emotional control and professional composure at all times
Ability to work effectively and without intensive supervision both independently and as a member of a multidisciplinary team
Commitment to self-care and wellness
Physical Requirements
Demands sometimes require ability to lift loads up to 50 pounds
Demands frequently require close visual attention
Demands frequently require prolonged mental concentration
Full-time
Hybrid remote