Part Time Hybrid Front Desk/ Housekeeping

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hybrid front desk clerk position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Also, in this role you will assist in housekeeping. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:

$15 hourlyResponsibilities:

Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

Handle customer complaints as necessary

Perform regular bookkeeping duties: make sure hotel guest information is current and correct

Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests

Communicate with housekeeping to make sure guest rooms are readyQualifications:

Has experience answering telephone calls and troubleshooting stressful situations

Exhibits working knowledge of Microsoft Office and reservation management systems

Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills

1+ year of hotel industry experience or related job preferred

High school graduate, GED recipient, or equivalent

Housekeeping experience is required.About Company

StayAPT Suites entered the long-term lodging market with an announcement of its new hotel concept in January 2020. The new brand, which had over 20 hotels opened by the end of 2022, with an additional 15+ in development, offers guests an experience not yet seen in its category.

The room layout for each 500+ square-foot suite was intentionally designed to feel residential, with a dedicated living room, a full kitchen, and a separate bedroom. With strong corporate financial backing and an experienced executive team in place, the Matthews, North Carolina-based chain is committed to building a portfolio of 100 corporate-owned hotels, in addition to franchising. Learn more at

Part-time