Installation Technician

Job Description

Description:

REPORTS TO: Field Operations Manager

EyeQ Monitoring is the fastest growing provider of remote video surveillance and business intelligence in the US. From our Command Center in Marietta, GA we outsource eyeballs and ears for commercial clients to cost-effectively drive value in security, loss prevention, risk mitigation and business intelligence. We are a team of security and technology enthusiasts that are focused on building a global business that provides meaningful solutions for our partners as well as long-term career opportunities for our team members.

We are looking for (2) installation technicians to join our talented, passionate and dynamic installation team! These team members will be responsible for all components of installations for any new projects and sites assigned. These team members will be provided a work vehicle, competitive pay and options for our full suite of benefits.

This is a high travel position (at least 90%), focused mainly in the south east region of the US but may extend further when necessary. A company vehicle and tools will be provided.

Responsibilities

Perform installation of CCTV systems, access control, burglar alarm and other related systems for clients

Install network equipment, including routers, switches, and wireless devices

Assist other technicians or affiliates (subcontractors) with installations as required

Complete all installations with accurate billing information, such as hours on site, reported issue, and description of work performed that affects the outcome, for all work assigned

Collect project deliverables such as photos, as-builts and customer signoffs

Maintain weekly timesheets indicating the work performed, and including the start and finish times, the ticket or job number, as well as customer, and site location

Perform system takeovers and conversions

Perform quality audits of work performed by other technicians at the direction of management

Trouble-shoot and diagnose any issues on site

Perform site surveys to assist the Installation team and Sales team

If company vehicle is assigned, responsible for ensuring completion of ongoing maintenance such as oil changes, tire rotations, etc. and maintain a documented inventory of parts and tools on the vehicle

Standard work hours are 8:00am-5:00pm EST, but may be required to work overtime as needed

Any other additional duties as assigned by managementRequirements:

Physical Restrictions & Requirements

Must be able lift a minimum of 50 lbs

Have ability to climb and carry ladders

Ability to work at 40-foot heights and on roofs

Ability to perform field installation duties requiring climbing ladders, lifting, and carrying heavy equipment, and working with hand tools overhead

Drive company vehicle and may sit in traffic for extended periods of time

Ability to use all hand tools up to 20 pounds in weight, good hand/eye coordination, ability to distinguish multi-colored cables

Must be able to use calculator, telephone, typewriter/keyboard, and various office machines daily and be able to read and write business documents

Communicate both in person and on the telephone, enter Information on the computer and read various instructions

Required Qualities & Skillset

Successful completion of high school or GED

Two years of a college level technical course of study or military experience OR five years’ experience as an alarm or low voltage technician in an apprenticeship environment

Valid driver's license in state of residence

Clean Motor Vehicle Record

AXIS cert preferred

Must be able to travel out of state and work overtime required by the needs of the business

Knowledge of commercial security industry, including knowledge of current applications of alarm, CCTV, networking, system configurations and related systems integration

Knowledge of the security industry to include alarm, advanced networking, access control, video monitoring, intercom, and low voltage wiring applications

Ability to read blueprints and schematic drawings

Ability to travel at least 80% of the time

Full-time