IT Support Manager

Job Description

We are searching for a skilled IT Support Manager to provide onsite support for a general contractor. This position is contract-to-hire.

Responsibilities:

Provide onsite IT support to ensure the smooth operation of all IT systems and infrastructure.

Manage and maintain Microsoft 365 environments, including user accounts, email, and collaboration tools.

Administer and support Active Directory, including user and group management, and security policies.

Oversee Azure services, including virtual machines, storage, and networking.

Support and manage Microsoft Project and Teams phones for effective project management and communication.

Ensure the proper functioning of Microsoft Office applications and Windows Server environments.

Troubleshoot and resolve hardware and software issues promptly.

Implement and maintain IT security measures to protect company data and systems.

Collaborate with other departments to understand and address their IT needs.

Provide training and support to end-users on IT systems and applications.

Qualifications:

Bachelor's degree in Information Technology, Computer Science, or a related field.

Minimum of 5 years of experience in IT support or a similar role.

Strong expertise in Microsoft 365, Active Directory, Azure, Project, Teams phones, Office, and Windows Server.

Excellent problem-solving and troubleshooting skills.

Strong communication and interpersonal skills.

Ability to work independently and as part of a team.

Relevant certifications (e.g., Microsoft Certified: Azure Administrator, Microsoft 365 Certified: Enterprise Administrator) are a plus.