Manager Physician Practice UMC Physicians

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Summary

Title: Manager Physician Practice UMC Physicians

Description:

UMC Physicians is currently looking for a self-driven and motivated leader to join our team. As a Practice Manager, you will be responsible for supervising, overseeing, leading, managing, and motivating members of the clinical and clerical office team to ensure a positive experience for the patient. If you are an ambitious person who enjoys a fast-paced customer service environment filled with challenges and opportunities, you have come to the right place.

Preferred Characteristics:

• Goal oriented

• Professional demeanor and appearance

• Servant’s heart

• Punctual and dependable

• Works with a sense of urgency

Availability Requirements:

• Ability to work 40 hours per week

• 8am-5pm Monday – Friday

• Hours may vary to accommodate the clinic

Our Mission: To improve the quality of life for our community by providing the best patient experience for every patient.

Our Vision: To be the best place to work and the best place to receive healthcare.

Benefits: UMC Physicians offers a comprehensive benefits package to eligible full-time employees. Benefits include:

• Paid Time Off

• Sick Pay

• Medical, Dental and Vision Insurance

• Employer Paid Group Life and Voluntary Life Insurance

• Short Term Disability Insurance

• Long Term Disability (after 2 years of employment)

• Critical Illness, Accident and Cancer Insurance

• Health Care and Dependent Care Spending Accounts

• 401K Retirement Plan with Company Match

• Employee Assistance Program

Note: Some benefits require an employee contribution to participate.

Essential Functions:

• Manages, coaches and leads a team of employees

• Possesses excellent organizational and time-management skills

• Provides encouragement to team members, including communicating team

goals and deadlines to team members

• Motivates team members and assesses performance. Identifies areas for new

training and skills checks

• Conducts team meetings to update members on best practices and

continuing expectations

• In-depth knowledge of performance metrics to provide assistance to

management and keeps them updated on team performance

• Generates and shares comprehensive and detailed reports about team

performance, mission-related objectives and deadlines

• Provides quality customer service, including interacting with patients,

answering patient inquiries, and effectively handling customer complaints

• Ability to demonstrate the behavior desired from the rest of the healthcare

team

• Ability to prioritize and manage time effectively and resolve challenges quickly

• Ability to critically think and delegate effectively

• Ability to conduct business in a professional manner with exemplary customer

service skills

• Ability to be empathetic with patients and maintain confidentiality

• Ability to learn quickly and adapt to change

Additional Responsibilities:

Additional duties as assigned

Knowledge/Skills/Abilities:

• Previous medical clinic management

• Demonstrate UMCP’s culture of being “The Best Place to Work and The

• Best Place to Receive Healthcare” through excellent customer service and

leadership skills

• Service-oriented people with a commitment towards our common goal of

patient satisfaction

• High level of integrity with a confident work ethic

• Excellent oral and written communication skills; bilingual is a plus

• High School diploma or equivalent required

Preferred qualifications:

• Previous experience in a medical office capacity

• Business Management degree or relevant industry field

• Knowledge of billing and coding procedures

Environmental Conditions:

Well heated and ventilated building. Normal office environment. Fast paced, professional environment.

Physical Requirements:

Requires prolonged sitting, some bending, stooping, and stretching. Requires eye-hand coordinator and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Must be able to transact business in person or on the telephone.

Limitations and disclaimer:

The above job description is meant to describe the general nature of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

***Please Note: A similar job may also be available at other UMC Physicians clinic locations. Feel free to search and apply for additional job openings on our careers page. In most cases, additional applications can be easily submitted using the “autofill option.” ***

UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Request for accommodations in the hire process should be directed to UMC Human Resources. *

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