Platform Engineer

Mark43 is approved to hire in Canada, the UK, and 40 U.S states, including AZ, CA-excluding San Francisco, CO, CT, DC, FL, GA, IA, IL, IN, KS, MA, MD, ME, MI, MO, NE, NJ, NM, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA, and WI. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.

The Mark43 law enforcement platform provides mission critical services to law enforcement agencies across the country. If our systems go down, people’s lives quite literally hang in the balance. As a Mark43 Platform Engineer, you’ll rise to this challenge by ensuring our infrastructure is fault tolerant, fully automated, secure and complies with applicable regulations. You’ll use tools like Terraform, Kubernetes, Helm, ArgoCD, and Grafana to engineer automated build/deploy processes, design production systems, integrate reliable monitoring and alerting, and manage deployments.

What you can expect to work on:

Managing Mark43's cloud infrastructure in AWS

Innovating and refining the observability and monitoring of our platform, helping ensure we provide a consistently high quality of service

Developing and delivering DevOps supporting practices, standards, technology and infrastructure to enable engineering teams

Creating and maintaining the Pipeline as Code systems that build, configure, deploy, and test our applications

Ensuring that our platform is scalable, fault tolerant and highly available

Creating tools for automating deployment and operations of the overall Mark43 platform

Participating in 24/7 on-call shared rotation to provide infrastructure support and troubleshooting

Driving our GitOps and Infrastructure as Code efforts to incorporate software development best practices into managing and automating our cloud infrastructure

Owning critical projects that directly impact the long-term health of the overall Mark43 platform

What we expect from you:

5+ years of industry experience in a DevOps/Platform/ SRE role

Experience working in AWS and/or Azure

Experience building and maintaining codified CI/CD pipelines to build, package, and deploy applications

Experience working with and integrating leading monitoring and observability tools, with effective and proactive alerting

Experience with containerization (Docker) and container orchestration (Kubernetes, Helm) technologies

Experience with Infrastructure as Code (Terraform) technologies

Understanding of Security & Compliance best practices

What you can expect from us:

Working with a team that respects and embraces your ideas and expertise

Building mission critical and socially responsible software to enable first responders to better serve their communities

Contributing to the advancement of public safety software across Local, State, Federal, and DoD agencies

Opportunities for career growth in an environment where your achievements will be celebrated

An organization investing in its people to support our continued growth, with excellent benefits and a strong long-term strategy

Working towards a worthwhile mission with a team of friendly and intelligent coworkers

Constant collaboration within the Platform Division and with other teams, including Product, Engineering, Security, and Technical Services

Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.

As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.

Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email requesting the accommodation.