QA Manager

Position Title: Quality Assurance Manager

Position Description:

Oversee the Quality Assurance Department, ensuring compliance with food safety and quality systems.

Duties and Responsibilities:

• Ensure compliance with food safety and quality standards.

• Manage QA team and monitor Food Safety and Quality Systems.

• Support Sales in meeting customer requirements.

• Lead SQF System development and act as SQF Practitioner.

• Facilitate employee training on safety and quality procedures.

• Prepare for audits and inspections.

• Handle customer complaints and implement corrective actions.

• Troubleshoot product non-conformities.

• Verify product traceability and recall systems.

• Develop testing/reporting protocols.

• Collaborate with management on production issues and improvements.

• Conduct internal inspections and ensure regulatory compliance.

• Manage Supplier and Customer Complaint Policy and Hold/Rework Policies.

• Enforce sanitation and safety procedures.

• Review product specifications and work with Purchasing.

• Contribute to special projects and maintain Food Safety and Quality Manual.

• Report food safety and quality issues.

• Provide backup for QA Lead Technician.

Essential Skills and Experience Needed:

• Bachelor’s degree in Food Science or related field preferred.

• Knowledge of food industry policies (FDA, USDA, SQF).

• HACCP training and experience.

• SQF 2000 training and SQFI "Certificate of Attainment" preferred.

• Strong communication, attention to detail, and multi-tasking skills.

Position Manages:

• Quality Assurance Technicians

Position Reports to

• Primary: VP of Food Safety and Quality

• Backup: QA Lead Technician

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