Patient Access Associate

RESPONSIBLE FOR:

Serves as a Call Center agent to support for the Patient Access Registration Call Center within Piedmont Healthcare. Performs Registration activities in a remote environment to ensure patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Performs functions for multiple sites across Piedmont Healthcare and includes various services lines including emergency department, L&D, and assigned Outpatient locations.

REMOTE/WORK FROM HOME

Shift: Tuesday - Saturday 3:00pm - 11:30pm

MINIMUM EDUCATION REQUIRED:

High School graduate or GED equivalent

MINIMUM EXPERIENCE REQUIRED:

One (1) year exp in one of the following:

1. Healthcare Revenue Cycle

2. Clinical role

3. Related clerical accounting/finance/retail.

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:

None.

ADDITIONAL QUALIFICATIONS:

Three (3) years of healthcare Revenue Cycle/Call Center experience preferred.

Certification with Healthcare Financial Management Association or Certified Revenue Cycle Representative preferred.

Prior Epic experience preferred.