Global Security Operations Center Operator

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

Allied Universal® is hiring a Global Security Operations Center (GSOC) Operator. The Global Security Operations Center (GSOC) Operator supports the Global Security Management and other business function leaders for a high-profile customer. This role executes the various core functions of the GSOC to include, but not limited to, incident recognition/escalation, emergency response, product security, and physical security. The Global Security Operations Center (GSOC) Operator acts as a partner working closely with teams across the security organization and the wider business to understand information requirements, deliver timely analysis, and present key insights to internal stakeholders.

Full Time: Thursday-Monday 10:00 p.m. - 6:00 a.m.

Hourly Pay Rate: $29.00

RESPONSIBILITIES:

Serve as communications hub for the Global Security department

Monitor global events and assess/communicate impact to a high-profile customer

Complete risk and intelligence driven reports to Global Security and other stakeholders

Receive calls for help/assistance from employees worldwide and respond appropriately

Provide support and participate in crisis mitigation and after-action reporting

Assist in sending company mass notifications

Monitor and communicate risks associated with supply chain assets

Monitor health of all Global Security platforms and applications

Monitor access control and CCTV systems for alarms and see to appropriate response

Collaborate with Security Guard Force and other business partners to meet operational goals

Assist Global Security Management with other tasks as assigned

QUALIFICATIONS (MUST HAVE):

High school diploma or equivalent

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment

Minimum of two (2) years of verifiable security experience

Minimum of two (2) years of verifiable Global Security Operation Center experience

Minimum of two (2) years of experience using CCURE and other surveillance tools (e.g., Genetic)

Must possess one or more of the following:

Service in the active-duty military, military reserves, or National Guard

Service in auxiliary police or police cadets

Bachelor’s Degree or higher in Emergency Management, Communications, Information Technology, Political Sciences, Criminal Justice, or related field of study

Technical writing skills

Proficient Microsoft Office skills (i.e., Excel, Word)

Solid computer knowledge and skills, experience working with complex platforms

Ability to operate radio or telephone equipment and/or console monitors

Ability to communicate at an executive level, both written and orally, through superior communication skills

Ability to make decisions, multi-task, and operate within high demand situations, often under time constraints

Possess working knowledge of current global events and global geography/cultures

Ability to analyze and think critically, sometimes under ambiguous circumstances

Ability to follow written policy and procedures

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Military and/or law enforcement experience

BENEFITS:

Health insurance and 401k plans for full-time positions

Schedules that fit with your personal life goals

Ongoing paid training programs and career growth opportunities

Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

Full Time