Program Coordinator, Academic Affairs (Temporary)
Description:
Position Information
Job Title Program Coordinator, Academic Affairs (Temporary)
Posting Number S00567
Position Type Temporary
Hours/Schedule Standard campus business hours: 8:00am -5:00pm Hours may vary based on operational needs.
Campus Main Campus, Utica NY
Date Position Available 05/19/2025
Posted Salary $1,161.65 per week
FLSA Status Exempt
Benefits Eligible Yes
If yes, please select: All Benefits
Position Summary Information
Position Summary
The Program Coordinator, Academic Affairs reports directly to the Provost and supports the transition of the academic programs currently handled by Risepoint back to the University. This temporary position will handle special projects related to the transition and provide day-to-day operational support in Student Success, Enrollment and Admissions, or the office of the Provost as needed. The position is temporary and will be available from as soon as it is filled through August 29, 2025.
The successful candidate is welcome to bid on any regular position(s) that may become available at the University.
Location Utica, NY
Application Deadline 05/19/2025
Full consideration by:
Open Until Filled No
Major Responsibilities
Work with Student Success and IITS to develop a tool to communicate and correspond with students.
Assist with the day-to-day needs of online students – academic alerts, questions/concerns of the student, registration inquiries, etc.
Assess, implement, and improve existing procedures for onboarding new students to Utica Systems, including the Navigate and other support systems.
Partner with Admissions to facilitate admitted student progress toward enrollment, including input on:
Communication regarding acceptance/deposit
Leveraging the student enrollment portal
Completing financial aid
Understanding the billing process
Populating the new student checklist within the CRM portal.
Review existing onboarding and orientation materials with an eye toward improvement. Update materials as necessary.
Coordinate with program directors and chairs to identify program-specific onboarding or orientation needs.
Assist with onboarding and new student orientation for online students.
Complete special projects related to the transition as assigned.
Driving Responsibilities
Travel
Supervises This position does not supervise.
Education & Experience Qualifications
Master’s Degree preferred.
Prior experience in higher education is required.
Experience working with incoming and existing students.
Minimum Skills/Abilities
· Excellent written communication skills.
· Ability to work independently and meet deadlines.
· Ability to produce work that is accurate.
· Demonstrated data analysis and process development/improvement skills.
· Exceptional customer service skills.
Applicant Documents Instructions
Additional information Visa sponsorship is not available for this position
EEO/AA Statement
Utica University is committed to affirmative action, equal opportunity, and creating a welcoming work environment for all employees. All qualified applicants will receive consideration for employment without regard to veteran status, disability, citizenship status, domestic violence victim status, or protected status under applicable local, state, or federal law.
Commitment to Supporting and Hiring Veterans
Utica University is a comprehensive, independent, private institution founded in 1946 to offer options for higher education study to veterans returning from the Second World War. More than seventy years since veterans returned from WWII, this tradition of serving veterans is still held in high regard here at Utica University, and we are proud to welcome veterans as students and as valued members of our faculty and professional staff.
Posting Specific Questions
Required fields are indicated with an asterisk .
*How did you hear about this employment opportunity?
HercJobs.org (HERC Higher Ed Recruitment Consortium)
HigherEdJobs.com
InsideHigherEd.com
Observer Dispatch (Utica OD)-newspaper
Ithaca Journal
Personal Referral
Utica University Website
Albany Times Union
Binghamton Press & Sun
careerbuilders.com
centralnewyorkhelpwanted.com
Chronicle.com (Chronicle of Higher Ed website)
Elmira Star Gazette
Utica University Online Employment Website
DiverseEducation.com (Diverse Issues in Higher Education
Historically Black Colleges and Universities
Indeed.com
Current Utica University Employee
Referred by a Utica University Employee
Referred by a non Utica University Employee
LinkedIn-Job Posting
LinkedIn-Recruited by Utica University HR
Centralnewyorkhelpwanted.com
Syracuse Post Standard-newspaper
Albany Times Union-newspaper
Job Fair
Search Firm
NCAA
PRISM Network
HBCU Connect
DiverseJobs
Other
*Please provide more details regarding the source of your referral?(Open Ended Question)
Applicant Documents
Required Documents
Resume / Curriculum Vitae
Cover Letter
Optional Documents
Letter of Reference #1