Lead Data Center / Facility Maintenance Technician

Lead Data Center/Facility Maintenance Technician- Job Description

Monday thru Friday- 6am-3pm (On-call 24/7/365)

Lead Technician- Primary Duties and Responsibilities-

Lead and manage a team of four to five Data Center/Facility Maintenance Technicians in a 24/7/365 operating environment.

Provide 24/7/365 on-call support as needed.

Responsible for day-to-day operations of facility, while adhering to and enforcing company, facility, and on-site security policies and procedures.

Escort and monitor the work of third-party contractors and sub-contractors to ensure they remain in compliance with the site standards while performing maintenance or relevant activities.

Assign work requests to technicians based on priority levels.

Maintains inventory of parts and supplies for equipment, facility repairs, and structured cabling. Orders materials as needed.

Perform administrative tasks such as creating reports, writing proposals, and billing administration.

Prepares and maintains records of all maintenance activities.

Performs other duties as assigned.

Data Center- Primary Duties and Responsibilities-

Assist Encore staff with installation, termination, and testing of structured (fiber optic) cabling, including single mode and multi-mode fiber.

Analyzes and troubleshoots basic technical problems or issues.

Installation of security cameras and Wireless Access Points.

Comply with all company and security policies and procedures, when working in the Data Center environments.

Facility Maintenance- Primary Duties and Responsibilities-

Provide shift coverage and on-call operational support for all facilities systems, including HVAC, mechanical, electrical, plumbing, and fire, life, and safety.

Perform preventative maintenance, equipment rounds, and service requests as directed and in accordance with the company CMMS (Computerized Maintenance Management System).

Perform emergency or preventative maintenance repairs during off hours as directed on nights and weekends as needed.

Become proficient with building automation systems to ensure equipment is operating properly.

Respond to customer inquiries in a timely and professional manner.

Support vendors on preventive maintenance and repair activities.

Assist site with emergency situations (fire alarms, power outages, environmental spills).

Comply with all company and security policies and procedures and perform other duties as assigned.

Maintain a clean and safe workplace.

Qualifications-

Must be able to pass a criminal background check and drug test.

High school graduate or equivalent.

Proficient writing & communication skills.

Ability to safely use hand tools, and power tools.

Ability to use Windows based computers.

Ability to read HVAC, electrical, plumbing, and architectural drawings.

BICSI Certification(s) for structured cabling a plus.

Trade school degree or certificate in mechanical, electrical, or controls disciplines a plus.

Three years of plant building operating experience, and data center experience preferred

Physical Work Abilities and Requirements-

Walking frequently, throughout large facilities.

Must be able to lift a minimum of 75 lbs.

Climbing stairs and navigating rooftops to access equipment.

Using ladders and man lifts, working from heights.