Job Description
About the Role:
The overall objective and purpose of the Recruiter at Hospitality Services Group is to manage the recruitment process to attract, hire, and retain top talent for various hotel and hospitality roles. This position will support the staffing needs of our client hotels by sourcing, screening, and placing qualified candidates in positions that align with their skills. The Recruiter will be a key partner in ensuring the quality and consistency of staffing solutions, meeting client expectations, and enhancing the reputation of Hospitality Services Group as a trusted provider of exceptional hospitality talent. The incumbent will work to streamline recruitment processes while maintaining a positive candidate experience and aligning with the company's values and mission.
Areas of Responsibility:
Develop and implement effective recruitment strategies for client hotel staffing needs, ensuring alignment with client expectations and business goals
Manage the recruitment process from end-to-end: sourcing, screening, interviewing, and placing candidates in roles
Partner with hotel clients to identify staffing needs and define clear job requirements for each position
Build and maintain a strong pipeline of qualified candidates for current and future hotel roles
Conduct thorough interviews, evaluate candidate qualifications, and provide detailed feedback to hiring managers
Coordinate and schedule interviews for both clients and candidates
Maintain an accurate and up-to-date record of all candidate communications, statuses, and notes in the Applicant Tracking System (ATS)
Support clients in creating compelling job descriptions to attract top talent
Ensure a positive candidate experience through clear communication and timely updates throughout the hiring process
Collaborate with the client management team to improve the recruitment process and develop solutions to meet hotel staffing challenges
Track recruitment metrics (e.g., time-to-fill, source of hire) and provide regular updates to clients
Maintain knowledge of local labor markets and industry trends to stay ahead of staffing needs and competitive challenges
Attend career fairs, industry events, and other recruitment-related activities to promote Hotel Staffing Solutions as an employer of choice
Assist with on-boarding new hires to ensure they are smoothly integrated into their new roles
Perform other duties as required to support the recruitment team and client needs
Key Partnerships:
To perform this role successfully, an individual must cultivate successful relationships with the following individuals to achieve alignment and support.
HSG Executive Board Committee
Recruitment Manager
Director of HR
Account Managers
Minimum Qualifications:
Education, License, Certifications, Experience
Bachelor’s degree in business or related experience and/or training; or equivalent - preferred
4+ years of experience in recruitment - required
Experience with high-volume recruitment and fast-paced environments – required
3+ years of experience within hospitality brand/markets – required
Work Environment / Conditions:
The work environment/conditions described herein are representative of those that an incumbent may experience.
Must be comfortable working in an open-office environment with frequent noise and collaboration
Must be adaptable to changing priorities and demands, maintaining professionalism and collaboration
Occasional evening and weekend work may be required to meet recruitment demands
Physical Demands:
The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job.
While performing the duties of this job, the incumbent is regularly required to move up to 10lbs on a daily basis
Must be able to sit or stand for extended periods while conducting interviews and meetings
Full-time