Automotive Service Advisor (Auto Service Writer Exp )

Job Description

Salary: Commission

McCarthy Auto Group is continuously growing and is currently looking to fill a full time service advisor position. We are looking for an experienced candidate that has strong written and oral communication skills, strong attention to detail and strives to provide excellent customer service. This is a great opportunity to join the McCarthy Hyundai- Olathe team!

Why should you want to join the McCarthy Auto Group Service Department? Click HERE to find out!

Job Duties and Responsibilities:

Greet customers, listen to customer concerns and write detailed service orders based on customer concerns

Review vehicle report for recalls that need completed and verify applicable warrantys

Answering phones, schedule appointments, review recommended/ upcoming services

Communicate to technicians throughout the process of repairs to keep customer

Provide cost estimate of mechanical and maintenance repairs

Maintain customer satisfaction score at or above dealership standards

Job requirement:

Reynolds and Reynolds DMS knowledge preferred but not required

1 year service writing experience preferred

Excellent customer service skills and strong desire to sell

Basic knowledge of automotive systems preferred but not required

Must be able to multitask and work in a fast pace environment

McCarthy Employment Perks

Closed on Sundays!

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account

401(k) with Company Match

Paid Vacation and Holidays

Employee Discounts on Vehicles, Service & Parts

Employee Assistance Program

Referral Bonuses

Paid Training

Community and Charity Involvement

Full-time