Director of Patient Financial Services

Job Description

Join a Team That Puts People First

Are you passionate about making a difference in the lives of others? Do you believe healthcare should be inclusive, accessible, and compassionate? If so, we’d love to meet you.

About Us

At Noble Community Clinics, we believe that better care begins with better people. As a Federally Qualified Health Center (FQHC) serving Wisconsin communities for over 60 years, our mission is rooted in providing high-quality, integrated care that uplifts the health and well-being of every person we serve.

We’re Hiring: Director of Patient Financial Services

We are seeking an experienced, driven, and collaborative leader to join us as Director of Patient Financial Services. In this role, you will provide strategic leadership and operational oversight to the Patient Financial Services department, helping to streamline revenue cycle processes and ensure compliance with all applicable regulations. You'll play a critical role in aligning financial operations with our organizational goals while empowering your team to thrive.

About the Role

The Director of Patient Financial Services is responsible for providing leadership, oversight and direction for the Patient Financial Services Department. Works to appropriately integrate, facilitate best practices, and achieve efficiencies that align with the organization’s strategic plans. Ensures the department is operating in compliance with state and federal rules and regulations.

What You’ll Do

Lead and manage the revenue cycle team, fostering a culture of accountability, collaboration, and continuous improvement.

Develop, evaluate, and implement policies, procedures, and departmental goals aligned with strategic initiatives.

Stay informed on compliance requirements related to third-party payers, billing regulations, and healthcare financial laws.

Coordinate and oversee internal and external audits related to Patient Financial Services.

Plan and administer the department’s annual budget and resource needs.

Provide training and professional development for departmental staff, ensuring continuous learning and performance growth.

What You’ll Receive

A culture built on patient care, teamwork, and community impact.

Competitive salary & benefits to support your well-being:

20 days of Paid Time Off (PTO) – accrual starts on your first day!

8 Paid Holidays

Medical, Dental, Vision & Pet Insurance

401(k) with up to 5% company match

Short & Long-Term Disability, Life Insurance (company-paid)

What We’re Looking For

Bachelor’s Degree (B.A. or B.S.) and five to seven years related experience; or equivalent combination of experience and education

2–3 years of people management experience, with a track record of coaching, mentoring, and fostering positive team culture

Strong analytical and problem-solving skills, with a focus on performance and cost-efficiency

Excellent communication and interpersonal skills to build relationships across departments

A self-starter mindset with initiative, innovation, and a commitment to continuous improvement

Be Noble. Be Part of Something Bigger.

At Noble Community Clinics, your work matters. Join us in building healthier individuals, stronger families, and thriving communities throughout Wisconsin.

It is the policy of Noble Community Clinics to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

Full-time